Shared Services Officer

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.
They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.
Job Responsibilities
Financial Administration Support

Process supplier invoices and complete general ledger coding following approved work instructions

Assist with accounts receivable tasks, recurring billing, and credit request preparation

Verify invoices against supporting documentation and escalate discrepancies promptly

Prepare monthly operational and financial reporting packages

Maintain accurate customer and supplier records while monitoring shared finance inboxes

Raise purchase orders and escalate missing approvals or non-standard transactions

Operational Administration Support

Complete accurate operational data entry using CargoWise and related systems

Process periodic billing tasks, transport administration requests, and operational reports

Maintain operational registers, vehicle and plant records, and customer paperwork

Assist with stocktake administration, pallet reconciliations, and document control

Payroll & Workforce Administration Support

Process employee timesheets and support roster administration tasks

Assist with payroll data preparation and maintain workforce records

Collate workforce and labour reporting while escalating payroll discrepancies

WHS & Compliance Administration Support

Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe

Maintain compliance registers for contractor management, training, and licensing

Monitor compliance schedules, manage equipment registration records, and assist with audit preparation

Provide professional administrative support and respond to internal queries within agreed SLA timeframes

Requirements

Demonstrated experience in administration, shared services, or transactional financial support

Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel

High attention to detail with proven accuracy in data entry and checking

Excellent written and verbal communication skills in Australian English

Strong organisation and time management skills with an ability to meet strict deadlines

Ability to follow work instructions, procedures, and structured workflows

Nice-to-Have Skills

Background in the supply chain, transport, or logistics sector

Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint

Previous experience in Accounts Payable, invoicing, or payroll support

Prior experience working within a fast-paced KPI and SLA-driven environment

Benefits
Permanent work-from-home set-up

Dayshift (Australian Eastern Standard Time business hours)

Full-time job

HMO (STAFF only)

Annual leave

13-month pay

With Government mandated benefits

Originally posted on Himalayas