Senior Product Analyst – OpenLAB CDS (Agilent)
TypeContract
LocationUnited States
Posted2 hours ago
This is a remote position.
We are looking for aSenior Product Analystto join a global pharmaceutical R&D organization supporting theAgilent OpenLAB CDS 2.xplatform, one of the core laboratory systems used by hundreds of scientists across GxP and non-GxP environments.
You will act as the bridge between laboratory scientists, quality teams, IT, and integration teams, ensuring the successful onboarding, configuration, governance, and continuous improvement of the OpenLAB Chromatography Data System.
This is a highly business-facing role combiningBusiness Analysis, Product Analysis, Laboratory Informatics, SDLC, Validation, and stakeholder managementrather than software development.
Key Responsibilities
Product & Business Analysis
Act as the primary liaison between business stakeholders, laboratory teams, Quality, and IT.
Gather and analyse business requirements for OpenLAB CDS implementations and migrations.
Conduct workshops and intake sessions with laboratories migrating to OpenLAB CDS.
Understand laboratory workflows and translate business needs into system configuration requirements.
Document business processes, workflows, use cases, and functional specifications.
Laboratory Informatics
Analyse chromatography laboratory workflows.
Support OpenLAB CDS configuration decisions including:
Metadata
Sample templates
User roles
Permissions
Calculations
Data workflows
Explain configuration decisions to both technical and business stakeholders.
GxP & Validation
Understand differences between GxP and non-GxP laboratory environments.
Support validated laboratory systems.
Create documentation required under GxP and SDLC processes.
Assist with validation planning and documentation.
Ensure audit readiness.
Integration Analysis
Lead analysis activities for OpenLAB CDS integrations with enterprise laboratory systems.
Gather integration requirements.
Document data mapping.
Coordinate with integration teams.
Support validation of integrations.
User Acceptance Testing
Define testing strategies.
Create regression test cases.
Support User Acceptance Testing (UAT).
Coordinate testing with business users.
Analyse defects and support issue resolution.
User Adoption & Training
Support large-scale onboarding programmes.
Develop user documentation.
Create training materials.
Deliver user training.
Produce FAQs and self-service content.
Reduce recurring support requests.
Product Lifecycle & Vendor Management
Review Agilent OpenLAB quarterly releases.
Perform impact assessments.
Recommend configuration updates.
Communicate release impacts to stakeholders.
Maintain system documentation throughout the SDLC.
Support & Governance
Provide first-level functional support.
Prioritise issues.
Escalate technical problems.
Track requests through ServiceNow/JIRA.
Maintain governance documentation and decision logs.
Requirements
Laboratory Informatics
5+ years supporting laboratory software platforms
At least 3 years supporting chromatography software
OpenLAB CDS experience preferred
Laboratory Information Systems experience
Scientific data management
Business Analysis
Requirements gathering
Workshop facilitation
Business process mapping
Functional specifications
User stories
Stakeholder management
Pharmaceutical Domain
Pharmaceutical R&D
Laboratory operations
Scientific workflows
GxP
Computer System Validation (CSV)
Regulatory compliance
Testing
UAT
Regression testing
Test case creation
Defect management
Integration
Requirements gathering
Data mapping
Integration analysis
Enterprise system integrations
Documentation
SOP support
SDLC documentation
Validation documentation
User guides
Training materials
Tools
Agilent OpenLAB CDS
JIRA
Xray or Vera
ServiceNow
Microsoft Office
Nice to Have
Agilent OpenLAB CDS 2.x expertise
OpenLAB ChemStation experience
Laboratory instrument integration experience
Scientific instrumentation knowledge
Pharmaceutical Quality Management Systems
Digital SDLC experience
Laboratory automation platforms
Required Experience
5+ years as:
Senior Product Analyst
Business Analyst
Laboratory Informatics Consultant
Laboratory Systems Analyst
Product Owner (Laboratory Systems)
Experience within pharmaceutical, biotech, CRO, or life sciences environments.
Experience supporting validated laboratory systems.
Experience working with scientific users and laboratory operations.
Benefits
Location:Remote
Contract Type:Freelance / Contract
Start date:Summer, 2026
Time Allocation:40 hours/week
Global Pharmaceutical Company in Prague
Originally posted on Himalayas
We are looking for aSenior Product Analystto join a global pharmaceutical R&D organization supporting theAgilent OpenLAB CDS 2.xplatform, one of the core laboratory systems used by hundreds of scientists across GxP and non-GxP environments.
You will act as the bridge between laboratory scientists, quality teams, IT, and integration teams, ensuring the successful onboarding, configuration, governance, and continuous improvement of the OpenLAB Chromatography Data System.
This is a highly business-facing role combiningBusiness Analysis, Product Analysis, Laboratory Informatics, SDLC, Validation, and stakeholder managementrather than software development.
Key Responsibilities
Product & Business Analysis
Act as the primary liaison between business stakeholders, laboratory teams, Quality, and IT.
Gather and analyse business requirements for OpenLAB CDS implementations and migrations.
Conduct workshops and intake sessions with laboratories migrating to OpenLAB CDS.
Understand laboratory workflows and translate business needs into system configuration requirements.
Document business processes, workflows, use cases, and functional specifications.
Laboratory Informatics
Analyse chromatography laboratory workflows.
Support OpenLAB CDS configuration decisions including:
Metadata
Sample templates
User roles
Permissions
Calculations
Data workflows
Explain configuration decisions to both technical and business stakeholders.
GxP & Validation
Understand differences between GxP and non-GxP laboratory environments.
Support validated laboratory systems.
Create documentation required under GxP and SDLC processes.
Assist with validation planning and documentation.
Ensure audit readiness.
Integration Analysis
Lead analysis activities for OpenLAB CDS integrations with enterprise laboratory systems.
Gather integration requirements.
Document data mapping.
Coordinate with integration teams.
Support validation of integrations.
User Acceptance Testing
Define testing strategies.
Create regression test cases.
Support User Acceptance Testing (UAT).
Coordinate testing with business users.
Analyse defects and support issue resolution.
User Adoption & Training
Support large-scale onboarding programmes.
Develop user documentation.
Create training materials.
Deliver user training.
Produce FAQs and self-service content.
Reduce recurring support requests.
Product Lifecycle & Vendor Management
Review Agilent OpenLAB quarterly releases.
Perform impact assessments.
Recommend configuration updates.
Communicate release impacts to stakeholders.
Maintain system documentation throughout the SDLC.
Support & Governance
Provide first-level functional support.
Prioritise issues.
Escalate technical problems.
Track requests through ServiceNow/JIRA.
Maintain governance documentation and decision logs.
Requirements
Laboratory Informatics
5+ years supporting laboratory software platforms
At least 3 years supporting chromatography software
OpenLAB CDS experience preferred
Laboratory Information Systems experience
Scientific data management
Business Analysis
Requirements gathering
Workshop facilitation
Business process mapping
Functional specifications
User stories
Stakeholder management
Pharmaceutical Domain
Pharmaceutical R&D
Laboratory operations
Scientific workflows
GxP
Computer System Validation (CSV)
Regulatory compliance
Testing
UAT
Regression testing
Test case creation
Defect management
Integration
Requirements gathering
Data mapping
Integration analysis
Enterprise system integrations
Documentation
SOP support
SDLC documentation
Validation documentation
User guides
Training materials
Tools
Agilent OpenLAB CDS
JIRA
Xray or Vera
ServiceNow
Microsoft Office
Nice to Have
Agilent OpenLAB CDS 2.x expertise
OpenLAB ChemStation experience
Laboratory instrument integration experience
Scientific instrumentation knowledge
Pharmaceutical Quality Management Systems
Digital SDLC experience
Laboratory automation platforms
Required Experience
5+ years as:
Senior Product Analyst
Business Analyst
Laboratory Informatics Consultant
Laboratory Systems Analyst
Product Owner (Laboratory Systems)
Experience within pharmaceutical, biotech, CRO, or life sciences environments.
Experience supporting validated laboratory systems.
Experience working with scientific users and laboratory operations.
Benefits
Location:Remote
Contract Type:Freelance / Contract
Start date:Summer, 2026
Time Allocation:40 hours/week
Global Pharmaceutical Company in Prague
Originally posted on Himalayas
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