Senior IT Infrastructure & Network Engineer - Remote (Latam)
TypeFull-time job
LocationChile
Posted2 hours ago
Location: Remote (Latam Only)
Employment Type: Full-time, contract
Reports To: Engineering and technology leadership
About the Role
We’re hiring a senior, hands-on IT Infrastructure & Network Engineer to own the corporate IT environment for a technology company building connected edge solutions. You’ll be the go-to person for Microsoft 365, identity and access, servers, networking, security, backups, and remote connectivity.
Infrastructure and systems administration is the core of this role, backed by strong network engineering skills. You’ll also partner with Software Engineering and DevOps on device connectivity, traffic analysis, and troubleshooting across edge-connected systems and lab environments.
What You’ll Do
IT Infrastructure & Microsoft 365
Administer Microsoft 365: users, groups, licensing, permissions, and authentication
Manage Microsoft Entra ID, MFA, and identity and access controls
Support Exchange Online, Teams, SharePoint, and OneDrive
Own onboarding, offboarding, provisioning, and account lifecycle
Maintain asset, access, and configuration documentation and coordinate with vendors
Server & Systems Administration
Administer and troubleshoot a mix of on-premises and hosted Windows and Linux servers
Handle patching, updates, storage, services, and secure remote administration
Monitor server health, logs, capacity, and availability
Maintain and test backup, restore, and recovery procedures
Coordinate on-site or third-party hands-on support when physical work is needed
Network Engineering
Configure, support, and document corporate, engineering, and edge network environments
Work across TCP/IP, VLANs, switching, routing, NAT, DNS, DHCP, firewalls, wireless, VPN, cellular, and fiber
Support segmentation, resiliency, redundancy, and failover
Support routers, switches, controllers, media converters, transceivers, and PoE equipment
Collaborate with customer IT teams, vendors, and integrators on connectivity and design
Traffic, Performance & Capacity Analysis
Capture and analyze traffic from applications, APIs, cameras, edge devices, and telemetry
Calculate bandwidth and capacity needs from device counts, event rates, and payload sizes
Diagnose latency, packet loss, retransmissions, and congestion
Estimate cellular data consumption for mobile and in-vehicle systems
Use Wireshark, tcpdump, iperf, or similar tools to deliver sizing and performance recommendations
Engineering & Edge Systems Support
Help Software Engineering isolate whether issues come from software, network, OS, hardware, or third-party systems
Support integration of controllers, cameras, RFID/LPR equipment, gateways, and antennas
Support Windows- and Linux-based edge environments, including services, interfaces, and certificates
Support development and validation lab environments
DevOps Collaboration
Partner with DevOps on DNS, routing, firewalls, TLS/certificates, and secure communications
Provide packet captures, logs, and diagnostics for root-cause analysis
Support connectivity across corporate infrastructure, edge systems, customer sites, and hosted systems
Technology Evaluation & Proofs of Concept
Assess networking, compatibility, and integration requirements for new technologies
Build and validate prototype and proof-of-concept environments
Document constraints, dependencies, test results, and deployment readiness
Security & Documentation
Apply security best practices across M365, servers, networks, and remote access
Maintain network diagrams, IP/VLAN records, port and firewall requirements, and configuration standards
Participate in incident investigation, root-cause analysis, and corrective action
What You Bring
Required
Strong experience across IT infrastructure, systems administration, and network engineering
Hands-on Microsoft 365 administration, including Entra ID, Exchange Online, Teams, SharePoint, and OneDrive
Strong Windows Server administration plus practical Linux experience
Experience managing physical, hosted, and remotely administered servers
Deep knowledge of TCP/IP, VLANs, switching, routing, subnetting, NAT, DNS, DHCP, firewalls, VPN, and segmentation
Packet capture, traffic analysis, bandwidth estimation, and capacity planning skills
Experience with wired, wireless, fiber, and cellular networks
Experience supporting connected devices such as controllers, cameras, gateways, or IoT equipment
Working knowledge of MFA, TLS/certificates, and infrastructure security
Strong documentation and communication skills, with the ability to work independently and remotely
Advanced English proficiency, both written and spoken
Preferred
Degree in IT, Computer Science, Computer Engineering, Telecommunications, or equivalent experience
Microsoft 365, Entra, or Windows Server certifications
CCNA, CCNP, or equivalent hands-on networking expertise
Experience in environments mixing corporate IT, on-prem servers, hosted systems, and edge infrastructure
Experience with monitoring, backup/recovery, and virtualization tools
Exposure to industrial networking, RFID/LPR, cellular routers, or edge hardware
Familiarity with zero-trust and secure remote-access architectures
Scripting in PowerShell, Bash, or Python
What We Offer:
Opportunity to work on cutting-edge products
Fully remote and distributed team
Async-first collaboration environment
Paid learning programs and sponsored certifications
PTO, paid holidays, and family leave
Computer sponsor program
Payment in USD
Originally posted on Himalayas
Employment Type: Full-time, contract
Reports To: Engineering and technology leadership
About the Role
We’re hiring a senior, hands-on IT Infrastructure & Network Engineer to own the corporate IT environment for a technology company building connected edge solutions. You’ll be the go-to person for Microsoft 365, identity and access, servers, networking, security, backups, and remote connectivity.
Infrastructure and systems administration is the core of this role, backed by strong network engineering skills. You’ll also partner with Software Engineering and DevOps on device connectivity, traffic analysis, and troubleshooting across edge-connected systems and lab environments.
What You’ll Do
IT Infrastructure & Microsoft 365
Administer Microsoft 365: users, groups, licensing, permissions, and authentication
Manage Microsoft Entra ID, MFA, and identity and access controls
Support Exchange Online, Teams, SharePoint, and OneDrive
Own onboarding, offboarding, provisioning, and account lifecycle
Maintain asset, access, and configuration documentation and coordinate with vendors
Server & Systems Administration
Administer and troubleshoot a mix of on-premises and hosted Windows and Linux servers
Handle patching, updates, storage, services, and secure remote administration
Monitor server health, logs, capacity, and availability
Maintain and test backup, restore, and recovery procedures
Coordinate on-site or third-party hands-on support when physical work is needed
Network Engineering
Configure, support, and document corporate, engineering, and edge network environments
Work across TCP/IP, VLANs, switching, routing, NAT, DNS, DHCP, firewalls, wireless, VPN, cellular, and fiber
Support segmentation, resiliency, redundancy, and failover
Support routers, switches, controllers, media converters, transceivers, and PoE equipment
Collaborate with customer IT teams, vendors, and integrators on connectivity and design
Traffic, Performance & Capacity Analysis
Capture and analyze traffic from applications, APIs, cameras, edge devices, and telemetry
Calculate bandwidth and capacity needs from device counts, event rates, and payload sizes
Diagnose latency, packet loss, retransmissions, and congestion
Estimate cellular data consumption for mobile and in-vehicle systems
Use Wireshark, tcpdump, iperf, or similar tools to deliver sizing and performance recommendations
Engineering & Edge Systems Support
Help Software Engineering isolate whether issues come from software, network, OS, hardware, or third-party systems
Support integration of controllers, cameras, RFID/LPR equipment, gateways, and antennas
Support Windows- and Linux-based edge environments, including services, interfaces, and certificates
Support development and validation lab environments
DevOps Collaboration
Partner with DevOps on DNS, routing, firewalls, TLS/certificates, and secure communications
Provide packet captures, logs, and diagnostics for root-cause analysis
Support connectivity across corporate infrastructure, edge systems, customer sites, and hosted systems
Technology Evaluation & Proofs of Concept
Assess networking, compatibility, and integration requirements for new technologies
Build and validate prototype and proof-of-concept environments
Document constraints, dependencies, test results, and deployment readiness
Security & Documentation
Apply security best practices across M365, servers, networks, and remote access
Maintain network diagrams, IP/VLAN records, port and firewall requirements, and configuration standards
Participate in incident investigation, root-cause analysis, and corrective action
What You Bring
Required
Strong experience across IT infrastructure, systems administration, and network engineering
Hands-on Microsoft 365 administration, including Entra ID, Exchange Online, Teams, SharePoint, and OneDrive
Strong Windows Server administration plus practical Linux experience
Experience managing physical, hosted, and remotely administered servers
Deep knowledge of TCP/IP, VLANs, switching, routing, subnetting, NAT, DNS, DHCP, firewalls, VPN, and segmentation
Packet capture, traffic analysis, bandwidth estimation, and capacity planning skills
Experience with wired, wireless, fiber, and cellular networks
Experience supporting connected devices such as controllers, cameras, gateways, or IoT equipment
Working knowledge of MFA, TLS/certificates, and infrastructure security
Strong documentation and communication skills, with the ability to work independently and remotely
Advanced English proficiency, both written and spoken
Preferred
Degree in IT, Computer Science, Computer Engineering, Telecommunications, or equivalent experience
Microsoft 365, Entra, or Windows Server certifications
CCNA, CCNP, or equivalent hands-on networking expertise
Experience in environments mixing corporate IT, on-prem servers, hosted systems, and edge infrastructure
Experience with monitoring, backup/recovery, and virtualization tools
Exposure to industrial networking, RFID/LPR, cellular routers, or edge hardware
Familiarity with zero-trust and secure remote-access architectures
Scripting in PowerShell, Bash, or Python
What We Offer:
Opportunity to work on cutting-edge products
Fully remote and distributed team
Async-first collaboration environment
Paid learning programs and sponsored certifications
PTO, paid holidays, and family leave
Computer sponsor program
Payment in USD
Originally posted on Himalayas
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