Senior Incident Response Consultant, Rapid Response

Role Summary
Sophos is seeking an experienced and motivated Senior Incident Response Consultant to join our Incident Response (IR) service. The Sophos IR team is an elite group of incident responders that are engaged by organizations worldwide to respond to and neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents.

As a Senior Incident Response Consultant on the Sophos IR team, you will be responsible for spearheading incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer-facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team.

In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available.
At the culmination of each engagement, you will be responsible for producing an executive summary-style report, which will include a timeline of key events mapped to the MITRE ATT&CK framework. This comprehensive report will serve as a valuable resource for stakeholders, highlighting the steps taken to combat the cybersecurity incident and provide remediation guidance.
The ideal candidate for this role will possess extensive experience leading incident response efforts, a deep understanding of cybersecurity threats and mitigation strategies, and the ability to communicate complex technical information to executive-level stakeholders in a clear and concise manner.

What You Will Do
Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat

Provide guidance to customers on best practices following an incident

Lead daily update calls for customers to deliver forensic findings

Deliver concise email updates to customers between update calls

Direct the forensic investigations, identify priorities, and delegate tasks to analysts

Conduct multiple Rapid Response incidents concurrently

Determine TTPs identified by analysts and add them to the threat intel platform

Write clear and concise Executive Summary style reports in a timely manner

Responsible for basic to moderate complexity projects that contribute to the development of the Sophos Rapid Response service

Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident Lead

What You Will Bring
5+ years of experience leading incident response investigations involving ransomware

Experience leading BEC investigations

Continuously learning and staying informed of the changing threat landscape

Proven track record of successful neutralization and remediation of ransomware threats

Excellent understanding of the Incident Response process

Excellent understanding of cyber risks and able to qualify them to customers

Excellent oral communication skills

Strong written communication skills

Ability to manage time effectively

Able to delegate and prioritize tasks across multiple incidents

Able to excel under stressful circumstances

Occasionally willing to begin work early and/or stay late when warranted for customer engagements

Strong grasp of the MITRE ATT&CK framework

Enjoy mentoring and assisting in the development of junior analysts

A team-player attitude with a willingness to share knowledge

Ability to work some weekends and holidays

Post-secondary education in Cybersecurity, comparable

Cybersecurity certifications an asset (e.g. CISSP, GCFA, or similar)

Experience with SIEM technology (e.g. Splunk, ELK, etc.)

Willingness to work occasional overtime during peak times or holidays

Experience writing SQL queries

Experience writing PowerShell, Python, or Bash scripts

What does remote mean at Sophos?
Sophos supports flexible ways of working, with many roles offered remotely and others working in a hybrid model. For remote roles, you may work remotely within the location specified in the job posting. Candidates must reside in and be authorized to work in that location. Our teams collaborate across locations and time zones, using technology to stay connected and deliver results.
 
Our Commitment To You
Sophos welcomes applicants with diverse experiences, perspectives, and backgrounds. We believe great ideas come from different ways of thinking, and we are committed to building a workplace where people can contribute, grow, and succeed.
We evaluate all candidates based on job-related skills, qualifications, and experience, and are committed to providing equal employment opportunities consistent with applicable laws and regulations.
If you require a reasonable accommodation during any stage of the recruitment process, please contact ----- Any information shared will be used only for the purpose of evaluating and providing the requested accommodation.
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