Salon Operations Coordinator

Category: Business Management

Location:

We are looking for a highly organized and well-spoken Executive Assistant / Salon Operations Coordinator to support a busy salon business. This role is ideal for someone who is confident communicating with customers, managing schedules, following up on tasks, and keeping day-to-day operations moving smoothly.
The right candidate must have excellent spoken and written English, a polished phone presence, and the ability to communicate clearly and professionally with clients, staff, and vendors.
Responsibilities

Answer and make phone calls, texts, and follow-up messages with clients

Schedule, confirm, and manage appointments

Follow up with clients regarding appointment details, repairs, updates, and next steps

Coordinate with salon staff to confirm wigs are ready for upcoming appointments

Track pending tasks and make sure nothing falls through the cracks

Communicate with vendors or repair contacts as needed

Provide general executive assistant support to the business owner

Help manage daily operational details remotely

Requirements

Excellent spoken English with a clear, professional, customer-facing communication style

Strong written communication skills for texts, emails, and client follow-ups

Experience in scheduling, customer service, admin support, or executive assistant work

Comfortable speaking with customers by phone

Highly organized, detail-oriented, and reliable

Able to follow up consistently and manage multiple moving pieces

Friendly, polished, and professional demeanor

Experience in a salon, beauty, retail, medical office, or appointment-based business is a plus

Ideal Candidate
This person should be proactive, calm under pressure, and comfortable helping manage both customer communication and internal follow-up. The role requires someone who can take ownership, stay organized, and communicate in a way that reflects well on the business.

DetailsOriginally posted on Himalayas