Salesforce Business Systems Analyst

Salesforce Business Systems Analyst (with experience in Medical Devices Manufacturing and Field Operations)
Location: Remote

Year of Experience: 8+ Years
Role Overview
We are seeking a highly skilled Salesforce Business Systems Analyst (BSA) with strong expertise in Salesforce Sales Cloud and experience supporting custom mobile application development (preferably Angular based). This role goes beyond traditional CRM and involves supporting a complex Medical Devices commercial ecosystem, where Salesforce is used to manage:

Sales and account management

Consignee stock tracking

Inventory consumption during surgical procedures

Defect, returns, and replacement processes

The ideal candidate will partner with Sales, Field Operations, Supply Chain, and Clinical teams to design scalable solutions and enable seamless execution through integrated mobile applications for field users.
Key Requirements

8+ years of experience as a Business Analyst / Business Systems Analyst

5+ years of Salesforce Sales Cloud experience

Mandatory: Experience in Medical Devices / Healthcare Manufacturing domain

Strong understanding of:
Consignment inventory models

Surgical/clinical product usage tracking

Returns, defects, and replacement workflows

Customer Case Management

Preferred: Experience with custom mobile application development (Angular or similar frameworks)

Proven expertise in:
Requirements gathering & documentation (user stories, BRDs)

Process mapping across sales + operations workflows

Stakeholder management across business and IT

Experience integrating Salesforce with ERP / inventory / external systems

Hands-on experience in Agile/Scrum delivery models

Key Responsibilities

Gather and translate business requirements across Sales, Field Operations, and Supply Chain into user stories and functional designs

Design and support Salesforce solutions covering the following:
Sales lifecycle management

Consignee stock tracking and visibility

Stock consumption capture during surgical procedures

Defect reporting, returns, and replacement processes

Case Management

Collaborate closely with mobile application teams to:
Define field-user workflows and UX journeys

Enable offline/real-time data capture for surgical and inventory events

Ensure seamless integration between Salesforce and mobile apps

Facilitate discussions with Sales Ops, Field Sales, Clinical Specialists, and Operations teams

Lead backlog grooming, sprint planning, and Agile ceremonies

Drive UAT, user training, and change management initiatives

Support reporting and analytics for:
Inventory utilization

Field consumption trends

Defect/return tracking

Ensure data accuracy, governance, and compliance within a regulated environment

Preferred Certifications

Salesforce Certified Administrator

Salesforce Certified Business Analyst

Salesforce Sales Cloud Consultant

Nice to Have

Experience working on field sales or clinical mobile applications

Exposure to FDA / regulatory / quality processes in MedTech

Understanding of ERP integration (JDE, SAP, Oracle, etc.)

Experience with offline-first mobile architectures

Regards,

Manoj Goud
Derex Technologies INC
Contact : 973-834-5005 Ext 206
All your information will be kept confidential according to EEO guidelines.
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.
With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.
Originally posted on Himalayas