Sales/Business Development Representative

This is a remote position.
Our client is looking for a Sales/Business Development Representativeto support their growing operations by managing warm inbound and outbound leads, nurturing client relationships, and driving conversions. They operate within the home services industry and have built a strong reputation over the past few years for delivering consistent, high-quality customer experiences and scalable service operations.
This role is ideal for someone who thrives in a fast-paced, customer-facing environment and knows how to turn conversations into opportunities. The position focuses on handling incoming inquiries, following up with prospects, and ensuring every lead is effectively guided through the sales process.

Responsibilities
Respond promptly to warm inbound leads via phone and follow-up channels

Conduct outbound follow-ups to re-engage prospects and maintain an active pipeline

Build strong relationships with potential clients to increase conversion rates

Manage and update lead information within the CRM system accurately

Keep leads engaged throughout the sales cycle until conversion or closure

Address customer concerns, feedback, or complaints with professionalism and problem-solving skills

Maintain consistent communication with prospects to strengthen trust and retention

Track performance metrics and optimize outreach strategies based on data

Requirements

Strong experience in Sales or Business Development roles

Proven ability to handle inbound calls and follow up effectively with leads

High level of English proficiency, both written and spoken

Comfortable working with CRM systems and managing pipelines

Ability to work a structured schedule (Wednesday to Sunday, EST hours) Wed-Friday 10am-6 pm EST y Sat-Sun 8am-4pm EST.

Strong problem-solving skills, especially when handling customer concerns

Qualifications
Experience in customer-facing roles with a focus on sales or conversions

Data-driven mindset with the ability to track and improve performance

Excellent communication and interpersonal skills

Ability to remain patient, empathetic, and solution-oriented under pressure

Self-motivated and proactive in managing workload and opportunities

Benefits
Full-time position

100% remote work environment

Consistent flow of warm leads (no cold outbound heavy lifting)

Opportunity to grow within a structured and performance-driven team

Exposure to a well-established business model in the home services space

Originally posted on Himalayas