Sales Support Representative
TypeFull-time job
LocationSerbia
Posted51 minutes ago
CCBill is an online payment services provider used by more than 30,000 websites globally that supports the needs of both new and established businesses in the ecommerce and online space. Typical projects on the CCBill side include integration with new processors, improving reporting, and enhancement of systems that can handle high volume transactions with high availability over 3 satellites in Phoenix, Ashburn and the Netherlands. You will have the opportunity to work on both existing and new products and features.
The Sales Support Representative assists members of the sales team by handling remote interactions with customers. Maintaining customer satisfaction is their primary goal, and they spend much of their time responding to inquiries and helping with issues.
Location:Serbia
Working hours: Monday - Friday, weekends off. Rotating 2-week schedule 9am-5pm | 5pm - 1am CEST.
Key Job Requirements:
Develop a deep understanding of internal processes
Build relationships with internal teams and key contacts within the group of companies
Be a bridge between Sales, Underwriting and Partners
Maintain databases of prospect information
Demonstrate a fair understanding of where all merchants are in the sales team’s pipeline
Resolve issues / concerns regarding new applications effectively and efficiently, whilst utilizing a sound knowledge of policies and on-boarding requirements
Manage correspondence between internal CCBill teams and Merchants
Monitoring customer accounts throughout the onboarding process
Providing data and reports to assist internal teams
Other duties as assigned
Key Skills and Qualifications:
High school degree or equivalent education
Sales experience preferred, but not required
Demonstrated ability to research and solve problems quickly
Ability to interface effectively with different levels of employees and management
Ability to multitask
Proven ability to prioritize and complete interdepartmental tasks in a timely fashion
High degree of professionalism
Excellent verbal and written communication skills in English
This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment.
Originally posted on Himalayas
The Sales Support Representative assists members of the sales team by handling remote interactions with customers. Maintaining customer satisfaction is their primary goal, and they spend much of their time responding to inquiries and helping with issues.
Location:Serbia
Working hours: Monday - Friday, weekends off. Rotating 2-week schedule 9am-5pm | 5pm - 1am CEST.
Key Job Requirements:
Develop a deep understanding of internal processes
Build relationships with internal teams and key contacts within the group of companies
Be a bridge between Sales, Underwriting and Partners
Maintain databases of prospect information
Demonstrate a fair understanding of where all merchants are in the sales team’s pipeline
Resolve issues / concerns regarding new applications effectively and efficiently, whilst utilizing a sound knowledge of policies and on-boarding requirements
Manage correspondence between internal CCBill teams and Merchants
Monitoring customer accounts throughout the onboarding process
Providing data and reports to assist internal teams
Other duties as assigned
Key Skills and Qualifications:
High school degree or equivalent education
Sales experience preferred, but not required
Demonstrated ability to research and solve problems quickly
Ability to interface effectively with different levels of employees and management
Ability to multitask
Proven ability to prioritize and complete interdepartmental tasks in a timely fashion
High degree of professionalism
Excellent verbal and written communication skills in English
This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment.
Originally posted on Himalayas
Apply on Himalayas →
Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.