SaaS Platform for Salon and Beauty Businesses ( Web and App )

Hi,

We are a team of 2, Yoanna and Silvia, and we're looking to build a SaaS platform for salon and beauty businesses (hair salons, facial clinics, and massage/spa centers), covering both customer-facing booking and back-office operations.

We've listed the core modules, including:
- Customer portal, mobile app, and real-time booking system
- POS, billing, and payment gateway integration
- Loyalty programs, memberships, packages, and gift vouchers
- Staff management, scheduling, and commission tracking
- CRM and digital consultation forms
- Multi-outlet support, reporting, and analytics
- WhatsApp/email/push notification integrations
- Security and compliance (2FA, PDPA/GDPR)

We'd like to request a formal quotation and would appreciate it if you could include the following in your proposal:
1. Estimated cost breakdown by module/phase (we're open to discussing an MVP-first approach vs. full scope)
2. Estimated timeline for development and delivery
3. Team composition and technology stack you'd propose (web + native/hybrid mobile app)
4. Your suggested engagement model (fixed price, time & materials, or dedicated team)
5. Post-launch support, maintenance, and SLA terms
6. Relevant portfolio or case studies of similar projects you've delivered
7. Any clarifying questions you have before providing the offer I am looking forward to receive your favourable reply.

Thank you very much.