Resolve Wi-Fi Connectivity Issues

I have a stubborn Wi-Fi / internet connection problem that I can’t pin down. As a recent Computer Network Technology graduate I’m comfortable with TCP/IP, routing, switching fundamentals and basic troubleshooting, but this particular issue has out-lasted my usual fixes.

The job is simple: guide me—remotely—through a structured diagnostic and remediation process until the connection is stable and reliable. I can share live screenshots from the router’s admin panel, run any command-line utilities you recommend (ping, tracert, netsh, etc.), and capture packets with Wireshark if needed. The network is small, so we should be able to iterate quickly.

Deliverables (once we’re done)
• A working, consistently stable Wi-Fi connection
• A brief step-by-step summary of what we changed so I can document it for future reference
• Any configuration files or screenshots that are critical to the fix

If you specialise in wireless interference analysis, advanced router configuration, or have experience with consumer-grade hardware that drops connections unpredictably, you’ll be right at home here.