Repair Hacked CRM Website Securely
Budget / SalaryA$250–750
TypeFreelance project
LocationRemote
Posted1 hour ago
My combined CRM and public-facing website has been compromised and I need it cleaned up and hardened right away. The platform handles invoicing as well as day-to-day user interactions, so every minute of downtime hurts.
Current interactive features that must remain fully functional after the fix:
• User registration/login
• Customer support/chat
Scope of work
1. Identify and remove every trace of malicious code, backdoors, or unauthorized files.
2. Patch the original attack vector and update core, themes, plug-ins, or libraries as required.
3. Reinforce server, database, and application security (firewall rules, permissions, SSL/TLS settings, etc.).
4. Validate that invoicing workflows, dashboards, and the interactive modules above work flawlessly post-cleanup.
5. Provide a concise report detailing what was found, what you did, and clear recommendations I can follow to prevent a repeat incident.
Acceptance criteria
• Site and CRM load without redirects or alerts from security tools.
• User registration/login and live chat operate normally.
• Invoicing module generates and emails invoices correctly.
• Independent malware scanner reports a clean bill of health.
If you have recent experience rescuing hacked CRM sites, I’d love to get this started immediately.
Current interactive features that must remain fully functional after the fix:
• User registration/login
• Customer support/chat
Scope of work
1. Identify and remove every trace of malicious code, backdoors, or unauthorized files.
2. Patch the original attack vector and update core, themes, plug-ins, or libraries as required.
3. Reinforce server, database, and application security (firewall rules, permissions, SSL/TLS settings, etc.).
4. Validate that invoicing workflows, dashboards, and the interactive modules above work flawlessly post-cleanup.
5. Provide a concise report detailing what was found, what you did, and clear recommendations I can follow to prevent a repeat incident.
Acceptance criteria
• Site and CRM load without redirects or alerts from security tools.
• User registration/login and live chat operate normally.
• Invoicing module generates and emails invoices correctly.
• Independent malware scanner reports a clean bill of health.
If you have recent experience rescuing hacked CRM sites, I’d love to get this started immediately.
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