Remote Order Tracking Assistant

We're a logistics company, and we're looking for an assistant to help track shipments and keep customers informed. The work is practical: checking where each shipment is, updating our records, and sending short updates to customers using templates we provide. Most tasks follow the same steps, so once you've done a few, the process becomes familiar.

We care more about accuracy and consistency than about experience in logistics. If you're careful with details, can follow a procedure, and notice when something doesn't match, you'll fit in well. Training takes about an hour, and we review your first updates before you work independently.

On a typical task you'll check the list of open shipments, look up each one in the carrier's tracking page and in our system, update the tracking sheet with the current status, and send the customer a short update using the approved template if the status has changed. You'll flag delayed or missing shipments to the team lead with a short note, and keep the tracking sheet clean and up to date.

What matters to us: attention to detail, the ability to follow procedures and stay consistent, comfort with spreadsheets and tracking pages, clear and short writing in English, and reliability, meaning you meet agreed deadlines and ask before guessing. Confidentiality about shipment and customer data is essential.

What you get: flexible hours you can plan around your day, remote work from anywhere, clear procedures and templates for every task, feedback on your first updates, and ongoing part-time work with a steady flow of shipments.

If this sounds like a good fit, apply and tell us which time zone you're in and how many hours per week you can commit.