Remote Inbox & Comms Assistant

I’m ready to hand over the day-to-day management of my inbox so I can focus on higher-level work. Your core responsibility will be to monitor and respond to customer inquiries that land in my Gmail account, following the tone and guidelines I’ll provide.

Alongside that, you’ll keep the mailbox tidy—filing messages into the right labels, archiving what’s done, and flagging anything that needs my personal attention. When an email requires a future touch-point, you’ll drop a quick reminder or follow-up event in Google Calendar so nothing slips through the cracks.

I use the standard Google Workspace stack, so solid familiarity with Gmail, Google Calendar, and Drive is a must. Clear written English, a friendly yet professional customer-service voice, and respect for confidentiality are equally important.

Deliverables:
• Inbox cleared to near-zero by end of each day
• Responses to customer emails within 24 hours, using approved templates or drafts I review
• Daily summary with any issues, escalations, or follow-ups scheduled in Google Calendar

If you’re detail-oriented, responsive, and comfortable working remotely during agreed-upon hours, I’d love to hear how you can keep my customer communications running smoothly.