Remote Customer Onboarding Consultant

BuzzTechMedia · via Himalayas ·

Budget / Salary$60,000–70,000
TypeFull-time job
LocationUnited States
Posted2 hours ago
Remote Customer Onboarding Consultant
About This Role:
BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team. You’ll serve as trusted point of contact during onboarding - setting expectations, coordinating next steps, and ensuring each client is satisfied with the value of our services.
Key Responsibilities:
Welcome new clients and guide them through the onboarding process

Conduct virtual onboarding calls to understand client needs, goals, and workflows

Coordinate with internal teams to ensure accurate setup and timely service

Track onboarding progress and maintain detailed records in CRM systems

Address questions or concerns and escalate issues when needed

Ensure a smooth transition from onboarding to ongoing account support

What We’re Looking For:
Experience in customer onboarding, client services, or sales is preferred but not required

Strong communication and relationship-building skills

Highly organized with excellent follow-up and attention to detail

Comfortable working in a fully remote, fast-paced environment

Tech-savvy with the ability to learn new tools and processes quickly

Professional, positive, and solution-oriented mindset

What We Offer:
Competitive base salary plus performance-based bonuses

Benefits including medical, dental, 401(k), and paid time off

Fully remote position with structured support

Fully remote position with structured support

Collaborative and growth-oriented team culture

Originally posted on Himalayas
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