Remote Benefits Representative | Work From Home | Training Provided

name · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted2 hours ago
Remote Benefits Representative | Work From Home | Training Provided
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Join AO – Empowering Families. Building Careers.
100% Remote | Qualified Client Opportunities | Weekly Pay | Career Growth
Are you looking for a career that offers purpose, flexibility, professional development, and long-term earning potential?
AO is seeking motivated, people-focused professionals to join our growing virtual team as Remote Benefits Representatives. You'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.
This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
Whether you're starting a new career or bringing experience from customer service, healthcare, retail, hospitality, education, financial services, or sales, we'll provide the training and mentorship needed to help you develop professionally.
No prior insurance experience is required. We provide the training—you bring the ambition.
About AO
AO operates within the American Income Division of Globe Life and has a long history of helping serve working families throughout North America.
Our representatives work with individuals and families, including veterans, labor union members, credit union members, association members, and other groups, to provide supplemental insurance benefits designed to offer additional financial protection.
Our culture is built around:

Exceptional client service

Integrity and professionalism

Long-term relationships

Mentorship and coaching

Personal accountability

Continuous professional development

Performance-based advancement

Leadership growth

We invest in motivated professionals who want to develop their skills and build a long-term career.
Position Overview
As a Remote Benefits Representative, you'll meet with clients virtually through Zoom and phone appointments to discuss available benefits and coverage options.
You'll learn about each client's needs, explain available solutions, answer questions, assist with enrollment, and provide ongoing service throughout the client relationship.
This is a client-facing insurance role with a sales component, making it a strong fit for professionals who enjoy helping people while being motivated by performance-based opportunities.
What You'll Do
Client Support & Benefits Education

Conduct scheduled virtual appointments through Zoom and phone

Learn about individual and family protection needs

Explain available life, accident, and supplemental health insurance benefits

Answer questions regarding coverage options and policy features

Provide needs-based recommendations

Guide clients through applications and enrollment

Assist with required documentation

Provide ongoing policy and client support

Relationship Management

Build long-term relationships through professionalism and exceptional service

Maintain consistent communication before and after enrollment

Assist clients with policy reviews and service questions

Help with beneficiary and policy information updates when applicable

Provide timely follow-up

Maintain accurate digital client records

Deliver a positive client experience throughout the relationship

Professional Development

Participate in virtual onboarding and training

Attend ongoing coaching and development sessions

Strengthen communication, presentation, and customer service skills

Develop product and industry knowledge

Collaborate with a supportive virtual team

Participate in leadership development opportunities

Maintain applicable company and industry standards

Why Join AO?
🏡 100% Remote Work

Build your career from home while remaining connected through a modern virtual work environment.

Work remotely within the United States

No daily commute

Flexible scheduling

Virtual client appointments

Modern digital business tools

Collaborative remote team environment

📞 Qualified Client Opportunities

Representatives have access to company-provided client opportunities, including individuals seeking information regarding available benefits.
This allows you to focus on:

Scheduled client conversations

Benefits education

Needs-based consultations

Relationship building

Enrollment assistance

Ongoing client service

No purchasing leads is required.
Our approach emphasizes education, service, and relationship building rather than high-pressure sales tactics.
Weekly Pay & Performance-Based Compensation
This is a commission-based insurance opportunity rather than a traditional hourly or salaried customer service position.
Earning opportunities may include:

Weekly commission payments

Performance-based bonuses

Renewal and residual income opportunities

Leadership incentives

Performance recognition programs

Compensation is based on individual activity, production, and results.
Individual earnings vary, and no specific level of income is guaranteed.
Comprehensive Training & Mentorship
📚 No Insurance Experience Required

We provide training and professional development for motivated candidates from a variety of backgrounds.
Training may include:

Structured virtual onboarding

Insurance product education

Benefits and coverage training

Client needs assessment

Virtual presentation skills

Consultative sales development

Enrollment procedures and systems

Client relationship management

Weekly virtual coaching

One-on-one mentorship

Leadership development

If you're not currently licensed, you'll also receive guidance through the applicable state Life & Health Insurance licensing process.
Career Growth & Leadership Development
AO provides opportunities for representatives who want to develop beyond an individual client-facing role.
Potential career paths may include:

Advanced client responsibilities

Training and mentorship

Team leadership

Management development

Leadership conferences

Senior leadership opportunities

Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability.
Benefits, Recognition & Incentives
Qualifying representatives may have access to:

Medical reimbursement program

Company-supported life insurance

Renewal income opportunities

Union-supported work environment

Leadership development programs

Professional conferences and events

Performance recognition programs

Incentive travel opportunities

Virtual technology and business resources

Eligibility and performance requirements apply to applicable programs.
What We're Looking For
Successful candidates typically demonstrate:

Strong verbal and written communication skills

Excellent interpersonal and relationship-building abilities

Customer-focused, service-oriented mindset

Active listening and problem-solving skills

Positive attitude and willingness to learn

Professionalism, reliability, and integrity

Self-motivation and accountability

Strong organization and time management

Comfort working independently from home

Confidence using Zoom and other virtual communication tools

Coachability and openness to feedback

Desire for continuous personal and professional growth

Experience That Transfers Well
Previous experience in these areas can be beneficial but is not required:

Customer Service

Client Relations

Sales

Healthcare

Retail

Hospitality

Education

Financial Services

Banking

Administrative Support

Call Center Operations

Business Development

Recruiting

Leadership or Management

We value communication skills, professionalism, coachability, work ethic, and a genuine desire to help others.
Minimum Requirements
Applicants must:

Be at least 18 years of age

Be legally authorized to work in the United States

Be physically located within the United States

Have access to a computer or laptop

Maintain reliable high-speed internet

Have webcam and microphone capability

Maintain a quiet, professional workspace

Be comfortable meeting clients virtually

Be willing to complete required training

Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.
Interview Process
Qualified applicants will complete a brief career overview designed to explain the position, responsibilities, compensation structure, licensing requirements, and career opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.
Ready to Build a Career with Purpose?
If you're looking for a flexible work-from-home career where you can help families, develop professionally, build lasting client relationships, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Benefits Representative opportunity with AO – American Income Division of Globe Life.
Help Families. Build Relationships. Grow Professionally. Build Your Future. 🚀
Originally posted on Himalayas
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