Remote Avaya G650 Rescue

My Avaya G650 Media Gateway is powered on yet sitting in alarm: warning LEDs are lit, every desk phone is silent, and even outside lines give no dial tone. Nothing happens when any extension is dialed—internal or external traffic is completely down.

What I need
• Secure remote access (ASA, SSH, or SAT) to run “display alarms,” board-status, and network-region diagnostics
• Identification of the root cause—whether IPSI, CLAN, DS1, firmware mismatch, duplicated IP, or translation corruption
• Step-by-step corrective actions executed live until extensions ring and inbound/outbound PSTN calls succeed again

Acceptance criteria
– All extensions regain dial tone and can call each other
– Inbound and outbound trunks function without errors
– Alarm panel shows normal or acceptable minor alerts only
– A brief log of commands run and components touched is provided for our records

I can supply the ASA credentials and current Communication Manager version immediately. Availability for a screen-share session today is preferred so our sites can come back online with minimal downtime.