Remote ABA Intake Coordinator

We are seeking a compassionate, organized, and detail-oriented team member to join our growing ABA therapy agency.

Responsibilities:
• Respond promptly to new inquiries from parents and referral sources.
• Follow up with prospective clients and guide families through the intake process.
• Collect and organize required documentation.
• Verify information and assist with insurance and authorization paperwork.
• Prepare billing-related documentation and maintain accurate client records.
• Coordinate with therapists, supervisors, and families regarding services and scheduling.
• Provide excellent customer service and support to families throughout the onboarding process.
• Perform general administrative and office support tasks.

Qualifications:
• Strong communication and customer service skills.
• Excellent organizational and follow-up abilities.
• Ability to handle sensitive information professionally and confidentially.
• Comfortable using email, spreadsheets, and online systems.
• Ability to work independently in a remote environment.
• Experience in healthcare, ABA services, insurance verification, intake coordination, or administration is a plus.

Position Type: Remote

We are looking for someone who is caring, proactive, and committed to helping families access quality ABA services while ensuring a smooth and efficient intake process.