Project Lead, Client Onboarding

About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
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As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

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Job Summary
The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live.

This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Essential Functions and Tasks

Main contact during onboarding

Serve as the primary point of contact for clients during onboarding

Manage project timelines, tasks, and communications to ensure on-time delivery

Identify and escalate issues, drive resolution with internal and external stakeholders

Lead client meetings to guide onboarding progress and address concerns

Coordinate with internal teams to ensure accurate setup of coding, billing, and reporting services

Collect and validate client data required for system configuration

Anticipate client needs, assess risks, and implement proactive solutions

Maintain and share onboarding status updates with stakeholders

Contribute to the continuous improvement of onboarding strategies, workflows, and processes

Facilitate post go-live monitoring to ensure successful implementation and transition

Participate in special projects and perform other duties as assigned

Education and Experience Requirements

Bachelor’s Degree.

Five (5) years of related project management experience

Effective oral and written communication skills

Experience managing multiple projects

Knowledge, Skills, and Abilities

Working knowledge of Revenue Cycle Management specific to coding and billing

Working knowledge of project management tools and software

Strong strategic thinking skills

Strong complex project implementation skills

Strong process development skills

Strong word processing, spreadsheet, database, and presentation software skills

Strong management level oral, written, and interpersonal communication skills

Strong presentation development and delivery skills

Strong decision-making skills

Strong time management skills

Strong organizational skills

Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes

Ability to influence, negotiate and lead across internal constituencies regardless of title or authority

Ability to work against a plan, meet deadlines and produce deliverables relative to target dates

Ability to establish trust and credibility at all levels of an organization

Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations

Ability to effectively work with a diverse set of stakeholders to coordinate project implementations

Ability to take initiative and effectively troubleshoot while focusing on innovative solutions

Ability to exercise sound judgment

Ability to handle highly sensitive and confidential information appropriately

Ability to initiate and maintain professional relationships

Ability to remain flexible and work within a collaborative and fast paced environment

Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Experience with monday.com is a huge plus

Compensation
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health
Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention CandidatesPlease be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on
Statement of AccessibilityVentra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at
Originally posted on Himalayas