Product Designer
TypeContract
LocationMexico
Posted2 hours ago
About Tech9
At Tech9, we are driven by a clear mission—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. With proven expertise in product strategy, UX design, cloud architecture, and AI, our teams deliver purpose-built software that meets today’s needs and anticipates tomorrow’s challenges.
Headquartered in Utah, Tech9 experts collaborate across the United States, Latin America, and India. We offer a remote working environment with a collaborative and supportive culture, allowing you to focus on what you do best.
If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we’d love to hear from you. Join us as we work together to redefine the world of software development.
Main Responsibilities
Lead product design from discovery through launch and iteration across the product lifecycle
Balance user needs with business objectives to make strategic product decisions
Conduct user research and use data to inform product strategy and design decisions
Define and prioritize features in collaboration with product managers and stakeholders
Analyze competitive landscape and market trends to identify opportunities
Design end-to-end user experiences including research, wireframes, prototypes, and high-fidelity designs
Establish success metrics and measure product performance against business and user goals
Lead cross-functional collaboration with product managers, engineers, and business stakeholders
Communicate product vision, strategy, and design decisions to diverse audiences
Maintain and evolve design systems to ensure consistency and efficiency
Use AI as an enablement tool to maximize productivity and delivery
Minimum Qualifications
5+ years of professional experience in product design with demonstrated impact on product success
Strong portfolio showcasing end-to-end product design process and measurable business outcomes
Expert proficiency with Figma, including prototyping and design systems
Experience with Adobe Creative Suite (Photoshop, Illustrator)
Proven ability to collaborate with product managers on product strategy and roadmapping
Strong business acumen and understanding of key product metrics (adoption, retention, conversion, revenue)
Demonstrated professionalism in behavior and presentation
Active listener who is kind and passionate about building successful products
Experience working directly with U.S. based clients and stakeholders
Adaptable and quick to adopt AI tools to improve design workflow and delivery
Knowledge of actionable UX, including designing AI-powered experiences that guide users to clear next steps
Required Technical Skills
Product Strategy & Business
Product Strategy Documentation: Document clear design goals aligned with business objectives, including competitive analysis, target user segments, and feature prioritization
Job-to-be-Done Analysis: Conduct analysis to ensure solutions focus on the actual jobs users need to accomplish
Feature Prioritization: Strategically plan and prioritize features based on user needs, business value, and technical feasibility
Competitive Analysis: Analyze competitive landscape and market positioning to identify opportunities and differentiation
Success Metrics: Define and track product success metrics including adoption, retention, conversion, and business KPIs
Product Lifecycle Management: Lead product design across discovery, definition, development, launch, and iteration phases
User Research & Testing
Interview Methodologies: Conduct contextual inquiries, ethnographic research, and user interviews to deeply understand user needs and motivations
User Testing Methodologies: Design and conduct usability testing, task-based testing, and A/B testing to validate product concepts
Data Synthesis: Skillfully synthesize quantitative data from analytics with qualitative insights to inform product decisions
Analytics Tools: Use tools like Google Analytics to analyze user behavior, track key metrics, and optimize the product journey
Presentation of Insights: Create compelling presentations using storytelling techniques and data visualization to influence product decisions
User Understanding
Persona/User Identification: Define and document users and personas based on research to guide product strategy
Journey Mapping: Map user journeys to visualize touchpoints, pain points, and opportunities for product improvement
User Pain-Point Identification: Identify and prioritize pain points, advising stakeholders on when to address them with urgency
As-Is-State Mapping: Map current state of user flows to identify how customers accomplish their goals and where opportunities exist
Designing to Meet User Goals: Prioritize user goals while balancing business requirements and technical constraints
Product Design Process
User Flowcharts & Diagrams: Create visual maps that define user interactions and refine product journeys
Site-Mapping: Visualize product structures to ensure intuitive navigation and support roadmapping
Wireframing: Create wireframes that communicate product structure, functionality, and intended behaviors
Flow Prototyping: Generate detailed user flow maps and create prototypes to test product concepts
Broad Solution Exploration: Generate multiple ideas quickly, showing clear rationale for why certain ideas were eliminated
Instances: Anticipate all scenarios that users and systems may generate to save time and money
Interaction & Visual Design
Responsive Design: Ensure product experiences are optimized for all devices and usage contexts
Design Patterns: Apply established design patterns to solve problems efficiently and create consistent experiences
Design Systems: Create and maintain comprehensive design systems using atomic design and design token management
Interface Polish: Create aesthetically pleasing, on-brand interfaces with meticulous attention to detail
Typography: Select fonts that align with product tone, readability, and brand identity
Color: Apply color theory principles while meeting accessibility standards
Micro-Copy: Write copy that builds trust and guides users to complete desired actions
Final Copywriting: Ensure copy is curated to persuade users to take specific actions aligned with business goals
Motion Design: Create engaging animations that enhance the product experience
Accessibility: Ensure products meet accessibility guidelines and are inclusive by design
Conceptual Imagery: Communicate product vision through visual representations and metaphors
Final Imagery: Use imagery strategically to enhance user experience while ensuring inclusivity
Documentation & Cross-Functional Collaboration
Clear Documentation: Provide exact specifications, dimensions, color codes, and interaction details to reduce development misinterpretation
Asset Prep & Delivery: Export assets in various formats with clear naming conventions and version control
Version Management: Maintain organized files with detailed notes using tools like Jira or Trello
Style Sheets: Create and maintain comprehensive style guides for consistent product experience
Proactive Communication with Engineers: Lead meaningful engagement with developers to make informed product decisions
Design Quality Assurance: Ensure implementation aligns with product vision and design intent
QA Communication & Documentation: Address QA issues through clear communication and prioritization
Stakeholder Communication: Collaborate with product managers, executives, and business stakeholders to align product decisions
Interview Process Overview
Below you'll find an outline of the interview plan for our Senior Product Designer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
Application and Portfolio evaluation
30-minute screening with a member of our Recruitment team
1-hour Virtual design session interview with one of our senior designers (focus on product thinking and problem-solving)
1-hour Virtual final interview with our Head of Design (focus on strategic thinking and collaboration)
Originally posted on Himalayas
At Tech9, we are driven by a clear mission—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. With proven expertise in product strategy, UX design, cloud architecture, and AI, our teams deliver purpose-built software that meets today’s needs and anticipates tomorrow’s challenges.
Headquartered in Utah, Tech9 experts collaborate across the United States, Latin America, and India. We offer a remote working environment with a collaborative and supportive culture, allowing you to focus on what you do best.
If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we’d love to hear from you. Join us as we work together to redefine the world of software development.
Main Responsibilities
Lead product design from discovery through launch and iteration across the product lifecycle
Balance user needs with business objectives to make strategic product decisions
Conduct user research and use data to inform product strategy and design decisions
Define and prioritize features in collaboration with product managers and stakeholders
Analyze competitive landscape and market trends to identify opportunities
Design end-to-end user experiences including research, wireframes, prototypes, and high-fidelity designs
Establish success metrics and measure product performance against business and user goals
Lead cross-functional collaboration with product managers, engineers, and business stakeholders
Communicate product vision, strategy, and design decisions to diverse audiences
Maintain and evolve design systems to ensure consistency and efficiency
Use AI as an enablement tool to maximize productivity and delivery
Minimum Qualifications
5+ years of professional experience in product design with demonstrated impact on product success
Strong portfolio showcasing end-to-end product design process and measurable business outcomes
Expert proficiency with Figma, including prototyping and design systems
Experience with Adobe Creative Suite (Photoshop, Illustrator)
Proven ability to collaborate with product managers on product strategy and roadmapping
Strong business acumen and understanding of key product metrics (adoption, retention, conversion, revenue)
Demonstrated professionalism in behavior and presentation
Active listener who is kind and passionate about building successful products
Experience working directly with U.S. based clients and stakeholders
Adaptable and quick to adopt AI tools to improve design workflow and delivery
Knowledge of actionable UX, including designing AI-powered experiences that guide users to clear next steps
Required Technical Skills
Product Strategy & Business
Product Strategy Documentation: Document clear design goals aligned with business objectives, including competitive analysis, target user segments, and feature prioritization
Job-to-be-Done Analysis: Conduct analysis to ensure solutions focus on the actual jobs users need to accomplish
Feature Prioritization: Strategically plan and prioritize features based on user needs, business value, and technical feasibility
Competitive Analysis: Analyze competitive landscape and market positioning to identify opportunities and differentiation
Success Metrics: Define and track product success metrics including adoption, retention, conversion, and business KPIs
Product Lifecycle Management: Lead product design across discovery, definition, development, launch, and iteration phases
User Research & Testing
Interview Methodologies: Conduct contextual inquiries, ethnographic research, and user interviews to deeply understand user needs and motivations
User Testing Methodologies: Design and conduct usability testing, task-based testing, and A/B testing to validate product concepts
Data Synthesis: Skillfully synthesize quantitative data from analytics with qualitative insights to inform product decisions
Analytics Tools: Use tools like Google Analytics to analyze user behavior, track key metrics, and optimize the product journey
Presentation of Insights: Create compelling presentations using storytelling techniques and data visualization to influence product decisions
User Understanding
Persona/User Identification: Define and document users and personas based on research to guide product strategy
Journey Mapping: Map user journeys to visualize touchpoints, pain points, and opportunities for product improvement
User Pain-Point Identification: Identify and prioritize pain points, advising stakeholders on when to address them with urgency
As-Is-State Mapping: Map current state of user flows to identify how customers accomplish their goals and where opportunities exist
Designing to Meet User Goals: Prioritize user goals while balancing business requirements and technical constraints
Product Design Process
User Flowcharts & Diagrams: Create visual maps that define user interactions and refine product journeys
Site-Mapping: Visualize product structures to ensure intuitive navigation and support roadmapping
Wireframing: Create wireframes that communicate product structure, functionality, and intended behaviors
Flow Prototyping: Generate detailed user flow maps and create prototypes to test product concepts
Broad Solution Exploration: Generate multiple ideas quickly, showing clear rationale for why certain ideas were eliminated
Instances: Anticipate all scenarios that users and systems may generate to save time and money
Interaction & Visual Design
Responsive Design: Ensure product experiences are optimized for all devices and usage contexts
Design Patterns: Apply established design patterns to solve problems efficiently and create consistent experiences
Design Systems: Create and maintain comprehensive design systems using atomic design and design token management
Interface Polish: Create aesthetically pleasing, on-brand interfaces with meticulous attention to detail
Typography: Select fonts that align with product tone, readability, and brand identity
Color: Apply color theory principles while meeting accessibility standards
Micro-Copy: Write copy that builds trust and guides users to complete desired actions
Final Copywriting: Ensure copy is curated to persuade users to take specific actions aligned with business goals
Motion Design: Create engaging animations that enhance the product experience
Accessibility: Ensure products meet accessibility guidelines and are inclusive by design
Conceptual Imagery: Communicate product vision through visual representations and metaphors
Final Imagery: Use imagery strategically to enhance user experience while ensuring inclusivity
Documentation & Cross-Functional Collaboration
Clear Documentation: Provide exact specifications, dimensions, color codes, and interaction details to reduce development misinterpretation
Asset Prep & Delivery: Export assets in various formats with clear naming conventions and version control
Version Management: Maintain organized files with detailed notes using tools like Jira or Trello
Style Sheets: Create and maintain comprehensive style guides for consistent product experience
Proactive Communication with Engineers: Lead meaningful engagement with developers to make informed product decisions
Design Quality Assurance: Ensure implementation aligns with product vision and design intent
QA Communication & Documentation: Address QA issues through clear communication and prioritization
Stakeholder Communication: Collaborate with product managers, executives, and business stakeholders to align product decisions
Interview Process Overview
Below you'll find an outline of the interview plan for our Senior Product Designer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
Application and Portfolio evaluation
30-minute screening with a member of our Recruitment team
1-hour Virtual design session interview with one of our senior designers (focus on product thinking and problem-solving)
1-hour Virtual final interview with our Head of Design (focus on strategic thinking and collaboration)
Originally posted on Himalayas
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