Post-Sale Title Curator, Default Services - REO

ServiceLink · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted2 hours ago
Overview
Are you an ambitious and motivated person interested in a rewarding career? Do you have work experience in the real estate or vendor management industry? Do you have experience using Microsoft Word as well as possess exceptional customer service skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual like you to join our team. Now is the time to join our team and become a part of something big.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…

Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoff, taxes and HOA.

Resolve rejected curative issues.

Review daily reports to ensure completion of assigned duties

Follow payment process per client expectations including having correct billing codes

WHO YOU ARE
You possess …

Proven work experience within real estate industry, and/or vendor management service company

Exceptional customer service skills.

Working knowledge of real estate titles, deed preparations and closing.

· Exceptional organization skills

High energy and a positive attitude.

Microsoft Excel skills including VLOOKUPs and creating and working with reports

Responsibilities

Review daily reports to ensure completion of assigned duties

Provide external reports per client expectations

Follow referral process per client expectations

Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA

Follow payment process per client expectations including having correct billing codes

Follow escalation process internally and externally to provide customer service

Address inquiries from client or internal staff professionally and in a timely manner

Maintain open communication with management and clients

Resolve rejected curative issues

Attend and participate in team meetings

• All other duties as assigned
Qualifications

High School diploma or equivalent required.

Practical work experience within real estate industry and/or a vendor management service company

Working knowledge of real estate titles, deed preparation and curative process

• Proven customer skills

Must be able to use and have advanced computer skills and be proficient in the Microsoft software products

Originally posted on Himalayas
title-closer title-curator real-estate-title-specialist real-estate-closer title-clearance-specialist
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