Order Management Specialist-Imaging

Job Description Summary
This Order Management Specialist ensures order quality, order integrity, and contract compliance from entry through to cash collection.  At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.Job Description

Responsibilities

Plan and pro-actively support the entire process of fulfilling apurchasecontract from Order Entry toCashCollectionto ensure that contractualrequirementsand businesscompliance requirementsare met.

Establish and maintain communication with the appropriate individualsin the fieldlocationsand headquarterslocationsthroughout the process, along withall others necessary toensuretimelyorder management.

OverseeOrder Entryprocesses, includingquotationreview, pricingvalidation, and contract documentation verification,per standard work,as necessarytomeetbusinesscontractrules andrequirements. Maintainorder backlogqualityand trackingfor continued compliancetocontractual requirements.

Work collaboratively with our shared service team members processingChange Order Management processes effectively, efficiently, and compliantlyto standard work and contract. Trackand report out toOTRleadership,and regional teams on allmodifications tocontracts/orders (includingChange Order, PhaseIn/PhaseOut,Locally Sourced Inventory,Construction, etc.)viastandard worktracking tools.

Optimize Sales transfers. Assist in the resolution of Accounts Receivablecash collectionissues and disputes on assigned orders.Drive continuous process improvements, leveraging shared service support where appropriate.

Confirms customer requested delivery date and plans to ensure backlog management is maintained per standard work instructions,system warnings,and alerts. Own and update timely key dates using local operating mechanisms and reports.

Provideshipping and billing instructions in accordance with contract terms and conditions.

Actively participate in and drive continuous process improvement exercises, standard work development and enhancement, and engage in business Lean, 6-Sigma efforts.

Qualifications/Requirements

Bachelor’s degree is preferred, or

Associate’s degree with 5 years of experience, or

High School Diploma with 15 years of experience

Desired Characteristics

Ability to work in a fast-paced environment.

Able to prioritize work and multi-task.

Proactively follow up on open issues, with strong critical thinking and communication skills.

Basic accounting skills and attention to detail.Current or previous experience in a project management, customer relations or order management role.

Previous experience supporting a Sales or Service team.

Proven ability to build relationships with remote colleagues.Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers.

Ability to work extended hours & weekends during peak times of the year which are the last 2 weeks of the following months: March, June,September,and December.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No

Originally posted on Himalayas