Order Coordination & Operations Assistant

Business is booming and my in-house team is stretched thin, so I need a dependable extra pair of hands to keep our daily workflow smooth. Nearly every new order or partner request lands in our shared email inbox; your primary job is to open that inbox throughout the day, log each request in our tracking sheet, and immediately assign it to the right team member so nothing slips through the cracks.

While doing that you’ll also keep the related paperwork organised, store signed documents in the correct folders, and update me on overall progress so I always know the status of every transaction. Clear, timely email communication is essential, as most of our partners rely on quick confirmations that their orders are moving forward.

Compensation is performance-based: once a transaction closes successfully you’ll earn a 5 % commission, with the exact terms documented and agreed before we begin. I’m committed to a long-term working relationship, so reliability, attention to detail, and respect for confidential information are must-haves.

Daily deliverables I’ll look for:
• An up-to-date order tracker showing who owns each task
• Confirmation messages sent to partners once their request is logged
• End-of-day summary so the whole team sees the latest status

If you can keep our email pipeline flowing, assign work accurately, and maintain spotless records, let’s talk and get you onboarded right away.