Operations & Administrative Coordinator

NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season.
Responsibilities

Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation

Support high-volume administrative workflows during peak operational periods including tax season and extension season

Coordinate multi-step workflow processes and ensure timely task completion across team initiatives

Maintain, update, and distribute communication templates across the team

Support client communications and coordinate team scheduling needs

Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment

Proactively identify process improvements and operational bottlenecks

Escalate only critical blockers while owning routine operational decisions independently

Requirements

Proven experience in administrative or operations support within a professional services environment

Demonstrated expertise in billing and invoicing management, comfortable owning this process end-to-end

Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods

Experience supporting multi-step workflow processes with attention to detail and timely completion

Experience maintaining and distributing communication templates across distributed teams

Comfort working within structured systems including cloud-based tools and virtual desktop environments

Demonstrated ability to absorb information once and execute independently without repeated instructions

Comfortable operating in fast-paced environments where speed and ownership are expected

Benefits

We offer health insurance for contractors

Holiday Extra Pay

The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.

We prioritize the mental health of our team members and offer mental health days to support their well-being.

In addition to the base salary, performance-based incentives are provided.

There is an annual review and appraisal process in place.

There are ample opportunities for professional growth and advancement within the company.

Originally posted on Himalayas