Online Architect Hiring: Market Research

Market research via chat: homeowners who hired an architect/designer online (by any Freelance Platform)

GOAL
Collect short written answers from homeowners about their experience hiring an architect or residential designer for a home project. This is exploratory customer research, not a sales activity. No product may be pitched to respondents.

WHO TO REACH (strict screening)
- Owner of a residential project (new build, renovation, or extension)
- Hired an architect or designer ONLINE/remotely within the last 24 months
- Located anywhere except Southeast Asia
- Target: 20 qualified respondents (20 total). Record each respondent's country.
- Not acceptable: friends, family, or people you know personally; the same person counted twice.

HOW IT WORKS (written chat, no calls)
Contact respondents through chat (WhatsApp, Instagram DM, email, forums/communities, etc.). Do not mass-message or spam. At the start, tell them their answers are for business research, will be anonymized, and that the conversation will be screen-recorded and shared with me. Proceed only with their consent.

1. First collect: country, project type (new build/renovation/extension), approximate date, and what type of professional they hired.
2. Then ask ONLY these 3 open-ended questions, in order:
Q1. Tell me about the last time you hired an architect or designer for a home project. What options did you consider, and why did you choose the one you did?
Q2. During that project, how did you keep track of what was happening and why design decisions were made? Tell me about a moment you felt unsure, worried, or out of the loop.
Q3. What did you do about that? And if you could change one thing about how the process worked, what would it be?
3. If an answer is very short or generic, send ONE neutral follow-up only (e.g., "Can you tell me more about that moment?"). Do not suggest answers, do not mention time zones or any specific problem, and do not pitch anything.
4. Answers must be the respondent's own words. No AI-generated answers, no answers written by you.

DELIVERABLES (required for every respondent)
A. SCREEN RECORDING of the full conversation:
- One continuous, unedited recording per respondent (no cuts, no blurring, no pausing)
- Starts at the top of the conversation (your first message) and scrolls through every message to the end
- The date/time of messages and the app/platform interface must be visible
- Briefly show the respondent's profile page or contact at the start
- Share via cloud link (Google Drive/Dropbox) with viewing access
B. SPREADSHEET, one row per respondent: respondent ID, country, project type, approximate project date, professional hired, date of conversation, and typed answers to Q1, Q2, Q3 exactly matching the recording.
C. Verification: I may contact up to 3 randomly chosen respondents (with their permission) to confirm they really took part.

PRIVACY
I will keep respondent identities confidential and anonymize them in any report. Do not collect any sensitive data beyond what is listed above.

QUALITY & PAYMENT
- Payment only for respondents that pass my quality check. Duplicates fabricated or edited evidence, leading questions, AI-written answers, or mismatches between recording and spreadsheet will be rejected and unpaid.
- No summaries or interpretations until the raw recordings and spreadsheet are delivered.

IN YOUR PROPOSAL, PLEASE TELL ME
1. Your experience with customer interviews or surveys
2. Exactly how and where you will find qualified respondents