Odoo–WhatsApp API Connector

I need a seamless bridge between my Odoo Online database and the WhatsApp Business API so every customer conversation flows directly into Odoo. The integration must let me:

• send and receive one-to-one WhatsApp messages from within Odoo’s Discuss/Live Chat views
• trigger automatic WhatsApp notifications when an order is confirmed, shipped, or an invoice is posted and paid
• turn any incoming chat into a new CRM lead or a Helpdesk ticket, complete with message history and customer contact details

Because I am on Odoo Online, the solution has to work without custom server access—either by relying on Meta’s Cloud API endpoints or routing through a provider like Twilio or 360dialog. If you have a preferred method, outline it along with any webhook or middleware you propose.

Deliverables
1. A ready-to-install Odoo Online app or external middleware with clear setup instructions
2. Mapping of order and invoice events to message templates, including placeholders for order number, amount, and tracking link
3. Lead/ticket creation logic with field mapping (name, phone, message body, channel)
4. Short video or screenshots showing the three core flows working end-to-end in my sandbox database
5. Post-deployment support for initial testing and template approval with Meta

Acceptance criteria: messages move in real time, no duplicate records are created in Odoo, and outgoing notifications are logged under the relevant order or invoice.