Network Administrator (Network + Desktop Support)

Indigo Beam Consulting · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted3 hours ago
Category: Manufacturing

Location: Dallas Texas United States

Network Administrator (Network + Desktop Support) — Dallas, TX

Type:Full-time (W2)

Location: Remote, Texas preferred

Travel: Expect to travel to Dallas once a quarter

Overview

We are seeking aNetwork Administratorwith strong hands-on experience innetwork administrationcombined withdesktop support / end-user support. This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (includingCato Cloud) to virtualization (VMware) and endpoint issues.

Responsibilities

Network & Infrastructure

Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.

Support and manageCato Cloud(e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).

Maintain network security best practices (patching, access control, segmentation, and incident response support).

Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.

Document network topology, configurations, standards, and runbooks.

Virtualization & Systems

SupportVMwareenvironments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).

Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).

Participate in maintenance windows, upgrades, and continuous improvement initiatives.

Desktop / End-User Support

Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.

Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.

Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).

Maintain strong customer service, clear communication, and timely ticket updates.

Requirements

Solidexperience combiningnetwork administrationanddesktop/end-user support.

Hands-on experience withVMware(vSphere/ESXi/vCenter) and Cato Cloud

Experience working with ticketing systems, documentation, and ITIL-style practices.

General infrastructure / networking certifications (preferred)

DetailsOriginally posted on Himalayas
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