Multi-platform Support Professionals Needed

PROJECT OVERVIEW

Yeap Inc. is seeking multiple dependable professionals to support and help manage our growing technology ecosystem. Our four interconnected platforms are scheduled to officially launch on August 27, 2026.

This is a long-term, part-time opportunity requiring approximately one scheduled hour per day from each team member. We are looking for people who can assist with technical support, customer service, platform presentations, sales, onboarding, daily operations, and basic management.

Depending on your skills and experience, you may be assigned to one or more of the following areas:

• Technical and customer support
• Platform administration and management
• Product presentations and demonstrations
• Customer onboarding and training
• Sales and lead follow-up
• Partnership-program support
• Contractor and service-provider coordination
• Documentation and reporting
• General daily platform operations

ABOUT THE YEAP INC. ECOSYSTEM

Our participating platforms are connected through YeapID, our secure Single Sign-On system. With one YeapID account, users can securely access all connected Yeap platforms without creating separate login credentials for each one.

OUR PLATFORMS

1. YeapTel
https://www.yeaptel.com/

YeapTel is a communications platform offering real phone numbers, voice calling, messaging, call routing, shared team communication, and developer integration tools for individuals and businesses.

2. Elite Security Defense
https://elitesecuritydefense.com/

Elite Security Defense provides professional protective and support services, including guard services, armored transportation, investigations, secure courier services, executive transportation, drone operations, photography, and videography.

3. MyLinks.fyi
https://www.mylinks.fyi/

MyLinks.fyi is a professional profile and content-sharing platform that allows users to place their important links, social accounts, contact information, live streams, videos, documents, and QR code under one shareable address.

4. LinkRSVP
https://linkrsvp.com/

LinkRSVP is an online event-management platform for creating event pages, sending invitations, collecting RSVPs, managing guests, offering free or paid tickets, tracking attendance, and accepting payments.

POSSIBLE ROLES

Technical Support Specialist

• Respond to customer questions and support requests
• Help users navigate our platforms
• Troubleshoot basic account and platform issues
• Document unresolved technical problems
• Escalate advanced issues to the development team
• Follow up with users until their issues are resolved

Platform Operations Manager

• Monitor daily platform activities
• Coordinate support, sales, and operational assignments
• Review open requests and follow up with team members
• Maintain basic records and daily reports
• Help improve operating procedures
• Communicate updates to Yeap Inc. management

Presentation and Onboarding Specialist

• Conduct online platform presentations and demonstrations
• Explain platform features clearly and professionally
• Help new users create accounts and get started
• Prepare basic training and presentation materials
• Answer questions from customers, partners, and invited guests

Sales and Partnership Representative

• Introduce the platforms to prospective customers
• Follow up with interested users and business leads
• Explain available services, subscriptions, and benefits
• Help qualified users access the private Partnership Program
• Maintain accurate records of leads and follow-up activities
• Support outreach to businesses, professionals, and government contractors

WORK SCHEDULE

• Approximately one scheduled hour per day
• Remote position
• The exact schedule will be agreed upon before hiring
• Applicants must be dependable and available during their assigned hour
• Additional paid hours may occasionally be offered for presentations, launches, training sessions, or special projects
• This may become a long-term position for successful team members

REQUIRED QUALIFICATIONS

• Strong written and verbal English communication
• Professional and dependable
• Customer-service or technical-support experience
• Comfortable learning new online platforms
• Able to conduct professional virtual presentations
• Basic knowledge of web applications and user accounts
• Good organizational and time-management skills
• Able to work independently with limited supervision
• Reliable computer and internet connection
• Able to protect confidential company and customer information

PREFERRED EXPERIENCE

Experience in one or more of the following areas is preferred:

• SaaS or technology platforms
• Technical support or help-desk operations
• Customer service
• Sales or business development
• Team or operations management
• Product demonstrations
• Virtual presentations and training
• Telecommunications
• Event management
• Security-service operations
• Government contracting

HOW TO APPLY

Please include the following information in your proposal:

1. Your name, country, and time zone
2. The role or roles that best match your experience
3. A brief description of your relevant experience
4. Your availability for one scheduled hour per day
5. Your requested hourly rate
6. Your experience with technical support, sales, presentations, or management
7. The platform you believe you would be most qualified to support and why
8. A short voice or video introduction, if available

Please begin your proposal with the words “YEAP PLATFORM SUPPORT” so we know you carefully reviewed the complete project description.

We are seeking serious professionals interested in building a long-term working relationship with Yeap Inc. Applicants may initially be assigned to one platform and may receive training on additional platforms as the ecosystem grows.