Medical Doctor (MD) - Client Medical Educator

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities

Speak with personal injury clients by phone or video about their injuries and medical treatment options

Explain clearly why MRIs, diagnostic imaging, and follow-up care matter

Help clients understand how injuries, treatment, and recovery relate to their case

Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way

Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation

Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases

Document client conversations and outcomes accurately in the firm's case management system

Requirements

Medical degree (MD or equivalent) from an accredited medical school

Excellent spoken and written English, with confidence in client-facing conversations

Ability to explain medical concepts in simple, clear, and reassuring language

Comfortable educating and guiding clients in a persuasive but professional way

Strong rapport-building, empathy, and listening skills

Interest in working in a legal or personal injury environment, not only clinical care

Availability to work full-time during U.S. business hours

Based in Jamaica, with a reliable home office setup and stable internet connection

Nice to Have

Experience in emergency medicine, orthopedics, physical medicine, or radiology

Familiarity with personal injury, workers' compensation, or medico-legal cases

Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE)

Experience in telemedicine or patient education roles

Benefits

We offer health insurance for contractors

• Holiday Extra Pay

The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.

• This is a 100% home-based position

We prioritize the mental health of our team members and offer mental health days to support their well-being.

In addition to the base salary, performance-based incentives are provided.

There is an annual review and appraisal process in place.

There are ample opportunities for professional growth and advancement within the company.

Originally posted on Himalayas