Marketing Account Manager

Pavago · via Himalayas ·

TypeFull-time job
LocationColombia
Posted2 hours ago
Marketing Account Manager – Email Marketing, Client Success & Campaign Operations
Full-Time | Remote | U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a Marketing Account Manager to manage client relationships and coordinate marketing execution across multiple accounts.
You’ll serve as the primary point of contact for clients while overseeing email marketing, website updates, SEO support, analytics, reporting, and campaign coordination.
This role is ideal for someone with agency or client-facing marketing experience who is highly organized, communicates confidently, and knows how to keep multiple campaigns and stakeholders moving forward.
What You’ll Own
Client & Account Management

Serve as the primary point of contact for assigned clients

Manage communication through email, Slack, WhatsApp, and video calls

Lead client meetings, updates, and strategy check-ins

Build strong relationships with executive-level stakeholders

Turn client feedback into clear priorities and action items

Email Marketing

Build and manage campaigns using Mailchimp, HubSpot, or Klaviyo

Write and edit email copy, subject lines, and campaign messaging

Manage segmentation, scheduling, testing, and campaign launches

Track open rates, click-through rates, and engagement

Recommend improvements based on campaign performance

Website, SEO & Content

Manage website and content updates through WordPress

Coordinate landing pages and campaign-related website changes

Conduct keyword research and SEO analysis using Ahrefs or Semrush

Monitor rankings, traffic, and optimization opportunities

Analytics & Reporting

Track performance using Google Analytics (GA4) and campaign reporting tools

Prepare clear, client-friendly performance reports

Translate data into actionable recommendations

Maintain visibility into account health, campaigns, and deliverables

Campaign & Workflow Coordination

Coordinate priorities across clients, leadership, and marketing teams

Track deadlines, deliverables, approvals, and follow-ups

Keep multiple client accounts organized and on schedule

Use ChatGPT, Claude, and other AI tools to improve research, content, reporting, and workflow efficiency

What We’re Looking For

3+ years of marketing account management, agency, or client-facing marketing experience

Hands-on experience with Mailchimp

Experience managing or updating WordPress websites

Familiarity with Ahrefs or Semrush

Experience with Google Analytics (GA4)

Strong written and spoken English

Excellent client communication and relationship-management skills

Strong organization, project management, and follow-through

Comfortable managing multiple accounts simultaneously

Comfortable working remotely during U.S. business hours

Nice to Have

HubSpot or Klaviyo experience

Canva or Adobe Express

Google Ads or Meta Ads exposure

Experience working with executive-level or high-profile clients

Agency or fast-paced marketing environment experience

What Success Looks Like

Strong client satisfaction and retention

Campaigns and deliverables completed on time

Improved email engagement and campaign performance

Clear, accurate, and actionable client reporting

Organized accounts with no missed follow-ups

Consistent and professional client communication

Why This Role Stands Out

Direct ownership of client relationships

Hands-on exposure to email marketing, SEO, analytics, and website management

Work closely with leadership and senior client stakeholders

High ownership across campaigns and account delivery

Fully remote environment

Growth opportunities into Senior Account Management, Client Success, or Marketing Leadership

Interview Process

Initial Application Review

Spark Hire Intro Video

Pavago Recruiter Interview

Client Interview

Offer & Onboarding

What Happens After You Apply
After applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video. This helps our hiring team learn more about your marketing experience, client communication skills, and account management background before moving forward.
You can complete the recording on your own time and re-record your responses before submitting if needed.
Please check your inbox and spam/junk folder for the Spark Hire invitation.
Apply Now
If you enjoy managing client relationships, coordinating marketing campaigns, and using data to improve performance, we’d love to hear from you.
#MarketingAccountManager #AccountManagement #EmailMarketing #Mailchimp #WordPress #SEO #GoogleAnalytics #ClientSuccess #DigitalMarketing #RemoteJobs
Originally posted on Himalayas
marketing-account-manager account-manager email-marketing-manager customer-success-manager digital-marketing-manager
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