Manage U.S. Service Company

I operate a fast-growing service company in the United States and need an experienced business manager who can step in and own the three pillars of the organisation—operations, marketing and finance.

On the operations side you will take charge of logistics management as well as end-to-end process optimisation. That means mapping every touchpoint from client intake to final delivery, identifying bottlenecks, then redesigning workflows and KPIs so our turnaround times drop and quality stays consistent.

Marketing oversight involves shaping strategy, coordinating creatives or agencies, running campaigns, and turning performance data into clear actions that raise brand visibility and lower acquisition costs.

For finance, you will monitor cash flow, prepare monthly P&L and rolling forecasts, set departmental budgets, and interface with our CPA to keep us compliant.

Deliverables
• A 90-day action plan covering operations, marketing and finance
• Standard Operating Procedures documented for all redesigned processes
• Weekly KPI dashboard and progress report
• Quarterly budget with variance analysis

To succeed you should have prior P&L responsibility within a U.S.-based service business, be comfortable with logistics software, CRMs and marketing analytics, and bring strong financial-modelling skills. Availability during U.S. business hours for team calls is required, with an initial commitment of roughly 15–20 hours per week and room to expand as milestones are achieved.