Luxury Chauffeur CRM & Email Automation

I need help turning years of Gmail bookings and enquiries for my luxury chauffeur service into a single, well-structured customer database, then using that data to run ongoing email marketing. First, all contacts—from confirmed riders to one-off enquiry senders—have to be exported, cleaned and deduplicated so the final list holds each person’s name, email address and phone number only.

Once the list is ready, I’d like a CRM configured around it (I’m open to whichever platform you recommend) and a simple tagging or segmentation scheme so I can easily spot past customers versus prospects. The first automated flow I want live is a regular “luxury travel updates & special offers” series that keeps the brand top-of-mind and drives repeat bookings. I’m looking for guidance on best-practice copy length, template design that fits a premium brand, and basic performance tracking so I can see opens, clicks and subsequent bookings at a glance.

Key deliverables
• Clean, centralised customer database (name, email, phone)
• CRM set-up with segments/tags and integration to my business Gmail
• Automated email sequence for ongoing travel updates and special offers, fully tested and ready to send

Success for me is a system I can maintain myself after hand-over, plus clear written instructions so future campaigns are easy to build on.