Loan Coordinator

Pavago · via Himalayas ·

TypeFull-time job
LocationSouth Africa
Posted1 hour ago
Loan Coordinator / Lender Liaison (Mortgage Operations) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a Loan Coordinator / Lender Liaison to manage loan files and ensure they move efficiently from submission through closing.
You’ll serve as the primary coordination point between lenders, underwriters, and internal teams, maintaining clear visibility across every active loan and ensuring documentation, conditions, follow-ups, and deadlines stay on track.
This role is ideal for someone with experience in:

Mortgage operations

Loan processing

Loan coordination

Lender communication

Real estate financing

If you’re highly organized, proactive with follow-ups, and comfortable managing multiple deadline-sensitive loan files simultaneously, this role is a strong fit.
What You’ll Own
Lender Communication

Serve as the primary point of contact with lending partners.

Maintain consistent communication throughout the loan lifecycle.

Follow up on:

Outstanding documentation

Underwriting conditions

Lender requests

Pending approvals

Communicate updates clearly to internal stakeholders.

Escalate issues proactively to prevent funding or closing delays.

Loan Pipeline Management

Track active loan files from submission through closing.

Review loan reports and lender updates daily.

Maintain accurate visibility into:

Current loan status

Outstanding conditions

Required documentation

Upcoming deadlines

Next steps

Identify bottlenecks before they impact closing timelines.

Ensure every active loan has clear ownership and follow-up.

Internal Team Coordination

Coordinate with internal teams to gather required documentation.

Manage responses to lender and underwriting requests.

Support timely submission of loan packages and updates.

Follow up proactively on outstanding internal items.

Keep stakeholders aligned on deadlines, requirements, and closing timelines.

Documentation & File Management

Maintain complete and organized loan files.

Ensure lender correspondence and documentation are properly recorded.

Keep CRM and loan management systems accurate and current.

Verify file completeness before important milestones.

Maintain clear records throughout the entire lending process.

Closing Coordination

Monitor loans approaching closing.

Confirm outstanding conditions are addressed on time.

Coordinate final requirements between lenders and internal stakeholders.

Maintain visibility into expected closing and funding timelines.

Help prevent last-minute delays caused by missing documentation or communication gaps.

Process Improvement

Identify inefficiencies in loan processing and lender communication.

Recommend improvements that reduce:

Processing delays

Communication gaps

Missed follow-ups

Loan cycle times

Help develop standardized workflows for pipeline management and lender coordination.

What Makes You a Strong Fit
You:

Have successfully managed loans from submission through closing.

Understand lender and underwriting workflows.

Proactively follow up rather than waiting for reminders.

Can manage multiple active files without losing accuracy.

Stay organized when priorities and deadlines change quickly.

Communicate confidently with lenders, underwriters, and internal stakeholders.

Notice missing documentation and potential delays early.

Take ownership of keeping every loan moving forward.

Required Experience & Skills

Proven experience in:

Loan coordination

Loan processing

Mortgage operations

Lender liaison

Similar lending roles

Strong understanding of the U.S. mortgage or lending process.

Experience managing loan files from submission through closing.

Excellent written and verbal English communication.

Strong organizational and project management skills.

Ability to manage multiple active loans simultaneously.

Experience with:

CRM systems

Google Docs

Google Sheets

Google Calendar

Strong attention to detail and deadline management.

Ability to work independently in a remote environment.

Reliable internet connection.

Availability for 30+ hours per week.

Nice to Have

Experience with:

DSCR loans

Non-QM loans

Investment-property financing

Experience supporting real estate investors or investment-property transactions.

Familiarity with:

Encompass

LendingPad

Jungo

Salesforce

Other loan management systems

Background in real estate acquisitions, dispositions, or operations.

Previous experience supporting U.S.-based:

Mortgage lenders

Mortgage brokers

Real estate investment firms

What a Typical Day Looks Like
You may start by reviewing every active loan to identify new lender updates, outstanding conditions, missing documentation, and approaching deadlines.
Throughout the day, you’ll:

Communicate with lenders and underwriters.

Follow up on outstanding loan conditions.

Coordinate documentation with internal teams.

Update loan statuses and CRM records.

Track deadlines and closing milestones.

Resolve or escalate potential bottlenecks.

Ensure loans approaching closing have their requirements completed.

In short: you keep every loan organized, every stakeholder informed, and every deadline moving toward a successful closing.
Key Metrics for Success

Loans progressing through the pipeline on schedule.

Reduced delays from missing documentation or follow-ups.

Accurate and up-to-date loan status tracking.

Fast turnaround on lender and underwriting requests.

Zero missed critical loan deadlines.

Complete and organized loan documentation.

Consistent stakeholder communication.

Improved loan cycle times and closing efficiency.

Why This Role Stands Out

Direct ownership of active loan pipelines.

High visibility across lending and real estate operations.

Work directly with lenders, underwriters, and internal stakeholders.

Strong opportunity to develop expertise in:

Mortgage operations

Investment-property lending

DSCR / Non-QM financing

Real estate operations

Fully remote environment.

Career growth opportunities into:

Senior Loan Coordinator

Loan Processor

Mortgage Operations Manager

Lending Operations Manager

Interview Process

Initial Recruiter Screening

Client Interview

Offer Stage

Apply Now
If you have experience in loan processing, mortgage operations, lender coordination, or real estate financing and know how to keep multiple loan files moving from submission through closing, we’d love to hear from you.
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Originally posted on Himalayas
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