Italian-Speaking Customer Success Specialist
TypeFull-time job
LocationHungary
Posted1 hour ago
"Grow by helping others grow – become a true partner in success"
Are you passionate about customer satisfaction and driving business growth? Do you have a customer-centric mindset and a strong desire to help clients achieve their business objectives? If so, we want YOU to join our Customer Success Team!
As a Italian-speaking Customer Success Specialist, you'll work directly with customers to ensure they get the most value out of our products and services. You’ll manage customer relationships, identify growth opportunities, resolve issues, and collaborate with global teams to drive success. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to excellence.
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
Key Tasks and Responsibilities:
Understand and drive customer success goals
Monitor customer performance and uncover opportunities for growth
Assist with billing, administration, and customer inquiries
Collaborate globally with internal teams to ensure seamless service
Provide prompt, reliable, and accurate information about the products, services and solutions to customers while maintaining effective communications by adjusting to the pace and technical level of the customer.
Working hours:
Permanent employment contract
Full-time(40 hours/week) or part-time options available
Working hours: Monday to Friday, between 9:00 AM and 6:00 PM
What we expect from you:
✔️Technical skills:
Good Knowledge of Microsoft Office products
Excellent understanding of Customer Success and/or Account/Relationship
Previous experience working with SAP, Salesforce and Gainsight or similar CRM platform are an advantage
✔️Behavior:
Strong customer-centric mindset
Empathy and great listening skills
Excellent English and Italian communication skills (spoken and written)
Structured approach, with great organization and time management
“Can-do” attitude in a dynamic work environment
✔️Qualifications [EDUCATION and/or EXPERIENCE]
A High school diploma or equivalent, College level preferred
Previous experience in BPO and Customer Success or Account Management role Customer Service and/or account management
Have a proven track record demonstrating the skills and qualities outlined in this document
✔️Languages:
Good command of written and spoken English and Italian (Speech, Written, Reading, Comprehension)
Benefits
Competitive salary and cafeteria benefit package
Supportive, international team
Engaging team building and social activities
A modern office environment
Full paid training
📌 Please note: While the position is remote, you must be located in Hungary during the employment!
📩 Apply now and help our customers succeed – in Italian and beyond!
Originally posted on Himalayas
Are you passionate about customer satisfaction and driving business growth? Do you have a customer-centric mindset and a strong desire to help clients achieve their business objectives? If so, we want YOU to join our Customer Success Team!
As a Italian-speaking Customer Success Specialist, you'll work directly with customers to ensure they get the most value out of our products and services. You’ll manage customer relationships, identify growth opportunities, resolve issues, and collaborate with global teams to drive success. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to excellence.
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
Key Tasks and Responsibilities:
Understand and drive customer success goals
Monitor customer performance and uncover opportunities for growth
Assist with billing, administration, and customer inquiries
Collaborate globally with internal teams to ensure seamless service
Provide prompt, reliable, and accurate information about the products, services and solutions to customers while maintaining effective communications by adjusting to the pace and technical level of the customer.
Working hours:
Permanent employment contract
Full-time(40 hours/week) or part-time options available
Working hours: Monday to Friday, between 9:00 AM and 6:00 PM
What we expect from you:
✔️Technical skills:
Good Knowledge of Microsoft Office products
Excellent understanding of Customer Success and/or Account/Relationship
Previous experience working with SAP, Salesforce and Gainsight or similar CRM platform are an advantage
✔️Behavior:
Strong customer-centric mindset
Empathy and great listening skills
Excellent English and Italian communication skills (spoken and written)
Structured approach, with great organization and time management
“Can-do” attitude in a dynamic work environment
✔️Qualifications [EDUCATION and/or EXPERIENCE]
A High school diploma or equivalent, College level preferred
Previous experience in BPO and Customer Success or Account Management role Customer Service and/or account management
Have a proven track record demonstrating the skills and qualities outlined in this document
✔️Languages:
Good command of written and spoken English and Italian (Speech, Written, Reading, Comprehension)
Benefits
Competitive salary and cafeteria benefit package
Supportive, international team
Engaging team building and social activities
A modern office environment
Full paid training
📌 Please note: While the position is remote, you must be located in Hungary during the employment!
📩 Apply now and help our customers succeed – in Italian and beyond!
Originally posted on Himalayas
Apply on Himalayas →
Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.