Italian Back Office Support Needed

I’m looking for a reliable assistant to keep our back-office operations running smoothly in both Italian and English.

Here’s what I need:
• Data entry – insert new customer data into CRM accurately , register new inquiries and reports in Microsoft Office Suite mainly Excel
• Customer support – handle basic email inquiries, draft response templates, and comunication with our transport company and logistics .
• Documentation management – generate commercial documents in CRM , organize, proofread, and maintain bilingual files so everything is easy to locate and always up to date. and comunication sent to our accounting department

Everything happens inside Microsoft Office, so strong skills with Word, Excel, and Outlook are essential. Fluent written Italian and English are equally important because most of our forms, emails, and internal notes switch between the two languages. some commercial office experience is also required to undertsand a commercial work flow

I’ll share clear procedures and examples , the main task is always generated by emails we receive from customers . We can offer full time job

If you can commit to these responsibilities , have solid Office proficiency, and 2 year minimum experience in commercial office enviromente let’s get started.