IT Project Manager LATAM - ITS & Health Informatics
TypeFull-time job
LocationUnited States
Posted1 hour ago
Position Overview
The IT Project Manager (PMO) is part of the ITS PMO and is responsible for managing the end-to-end lifecycle of technology projects, covering both clinical and non-clinical initiatives.
This role spans from discovery and requirements gathering through planning, execution, implementation, and closure, ensuring alignment with:
Organizational strategy
Regulatory requirements (including HIPAA)
Business and user needs
The PM leads cross-functional initiatives involving ITS, Health Informatics, clinical teams, compliance, and external vendors, with a strong focus on:
Netsmart myAvatar EHR enhancements
System configurations and integrations
The ideal candidate has experience in healthcare, behavioral health, or human services environments, particularly with EHR platforms (preferably Netsmart myAvatar), and can operate autonomously while communicating effectively with both technical teams and executive stakeholders.
Key Responsibilities
1. End-to-End Project Lifecycle Management
Lead projects following the PMO framework across all phases:
Discovery & Initiation
Conduct stakeholder interviews
Define problem statements and business cases
Develop Project Charters
Planning
Build project plans (WBS, Gantt, resource plans)
Define risks, communication plans, and timelines
Use tools such as MS Project, Smartsheet, or Jira
Execution
Coordinate cross-functional teams
Manage task assignments and delivery timelines
Facilitate Agile ceremonies (stand-ups, sprint planning)
Monitoring & Control
Track progress via dashboards and reports
Manage risks, issues, and scope changes
Execute formal change control processes
Closure
Conduct post-implementation reviews
Document lessons learned
Ensure stakeholder sign-off and transition to operations
2. EHR (Netsmart myAvatar) Project Management
Lead EHR enhancement projects (configuration, workflows, module rollouts)
Translate business requirements into technical deliverables
Coordinate with Health Informatics, clinical teams, and vendors
Testing & Go-Live
Manage UAT cycles (test plans, defect tracking, validation)
Ensure go-live readiness (training, cutover, hypercare support)
Migration Projects
Support Netsmart myAvatar NX SaaS migration
Coordinate data migration, upgrades, and rollout sequencing
Vendor Management
Manage Netsmart vendor relationships
Track SLAs, escalate issues, and coordinate with TAMs
3. Clinical & Non-Clinical Project Portfolio
Manage multiple concurrent initiatives, including:
Clinical
EHR implementations
Health Information Exchange (HIE) integrations
Telehealth platforms
Clinical decision support tools
Non-Clinical
Infrastructure projects
Cybersecurity initiatives
Enterprise software and business applications
Support execution of the ITS technology roadmap, aligning with:
Funding cycles
Regulatory timelines
Operational capacity
4. Stakeholder Management & Communication
Act as the main point of contact across technical and business teams
Maintain alignment across ITS, clinical teams, compliance, and leadership
Reporting
Produce weekly status reports (RAG indicators)
Track milestones and schedule variance
Present updates to CIO, PMO leadership, and executives
5. PMO Tools, Governance & Metrics
Maintain project artifacts (WBS, RACI, risk logs, charters)
Use tools such as:
MS Project
Smartsheet
Jira / Confluence
Adobe Workfront
Performance Tracking
Monitor KPIs:
On-time delivery
Schedule variance (SV)
Cost performance (CPI)
Issue resolution time
Change requests
Compliance
Ensure adherence to governance standards
Maintain HIPAA and regulatory compliance
6. Methodologies (Agile & Waterfall)
Apply Agile/Scrum for iterative EHR and product enhancements
Apply Waterfall for infrastructure and regulatory projects
Use hybrid approaches when needed
Agile Responsibilities
Facilitate Scrum ceremonies
Manage backlogs with technical teams
Drive continuous improvement
Originally posted on Himalayas
The IT Project Manager (PMO) is part of the ITS PMO and is responsible for managing the end-to-end lifecycle of technology projects, covering both clinical and non-clinical initiatives.
This role spans from discovery and requirements gathering through planning, execution, implementation, and closure, ensuring alignment with:
Organizational strategy
Regulatory requirements (including HIPAA)
Business and user needs
The PM leads cross-functional initiatives involving ITS, Health Informatics, clinical teams, compliance, and external vendors, with a strong focus on:
Netsmart myAvatar EHR enhancements
System configurations and integrations
The ideal candidate has experience in healthcare, behavioral health, or human services environments, particularly with EHR platforms (preferably Netsmart myAvatar), and can operate autonomously while communicating effectively with both technical teams and executive stakeholders.
Key Responsibilities
1. End-to-End Project Lifecycle Management
Lead projects following the PMO framework across all phases:
Discovery & Initiation
Conduct stakeholder interviews
Define problem statements and business cases
Develop Project Charters
Planning
Build project plans (WBS, Gantt, resource plans)
Define risks, communication plans, and timelines
Use tools such as MS Project, Smartsheet, or Jira
Execution
Coordinate cross-functional teams
Manage task assignments and delivery timelines
Facilitate Agile ceremonies (stand-ups, sprint planning)
Monitoring & Control
Track progress via dashboards and reports
Manage risks, issues, and scope changes
Execute formal change control processes
Closure
Conduct post-implementation reviews
Document lessons learned
Ensure stakeholder sign-off and transition to operations
2. EHR (Netsmart myAvatar) Project Management
Lead EHR enhancement projects (configuration, workflows, module rollouts)
Translate business requirements into technical deliverables
Coordinate with Health Informatics, clinical teams, and vendors
Testing & Go-Live
Manage UAT cycles (test plans, defect tracking, validation)
Ensure go-live readiness (training, cutover, hypercare support)
Migration Projects
Support Netsmart myAvatar NX SaaS migration
Coordinate data migration, upgrades, and rollout sequencing
Vendor Management
Manage Netsmart vendor relationships
Track SLAs, escalate issues, and coordinate with TAMs
3. Clinical & Non-Clinical Project Portfolio
Manage multiple concurrent initiatives, including:
Clinical
EHR implementations
Health Information Exchange (HIE) integrations
Telehealth platforms
Clinical decision support tools
Non-Clinical
Infrastructure projects
Cybersecurity initiatives
Enterprise software and business applications
Support execution of the ITS technology roadmap, aligning with:
Funding cycles
Regulatory timelines
Operational capacity
4. Stakeholder Management & Communication
Act as the main point of contact across technical and business teams
Maintain alignment across ITS, clinical teams, compliance, and leadership
Reporting
Produce weekly status reports (RAG indicators)
Track milestones and schedule variance
Present updates to CIO, PMO leadership, and executives
5. PMO Tools, Governance & Metrics
Maintain project artifacts (WBS, RACI, risk logs, charters)
Use tools such as:
MS Project
Smartsheet
Jira / Confluence
Adobe Workfront
Performance Tracking
Monitor KPIs:
On-time delivery
Schedule variance (SV)
Cost performance (CPI)
Issue resolution time
Change requests
Compliance
Ensure adherence to governance standards
Maintain HIPAA and regulatory compliance
6. Methodologies (Agile & Waterfall)
Apply Agile/Scrum for iterative EHR and product enhancements
Apply Waterfall for infrastructure and regulatory projects
Use hybrid approaches when needed
Agile Responsibilities
Facilitate Scrum ceremonies
Manage backlogs with technical teams
Drive continuous improvement
Originally posted on Himalayas
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