Interakt WhatsApp Support Integration

I’m looking for someone who already knows their way around Interakt and the WhatsApp Business API to wire the two together for streamlined customer support. The goal is simple: every chat that comes into WhatsApp should open as a ticket inside Interakt, where my team can track, tag and close it without losing the conversation history.

Here’s what I expect:
• Connect my verified WhatsApp Business account to Interakt.
• Enable the built-in ticketing system so each conversation is logged automatically.
• Map key fields (customer name, phone, timestamps, agent notes) between WhatsApp and Interakt.
Automatically assign tasks to team based on keywords
• Test the full flow end-to-end—new inbound message, agent reply from Interakt, ticket status updates—until it works flawlessly.
• Provide a brief hand-off guide so my team can add more agents or tweak settings later.

I’m not looking for broadcast marketing tools, live-chat widgets or chatbots right now—just rock-solid ticket creation and management through WhatsApp. If you have completed similar setups before and can start soon, I’d love to hear how quickly you can deliver and what access you’ll need from me.