Integrated Solutions Specialist

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Integrated Solutions Specialist is responsible for the development and implementation of internal and external (client-facing) integrations, including activities related to project management and the execution of tasks related to the integration within the planned scope and schedule. These activities will take place in accordance with DNOW policies and procedures, governmental legislation, and required quality and safety service guidelines.

Location: Houston preferred; remote candidates will also be considered.JOB RESPONSIBILITIES:

Work closely with internal and external teams/resources to identify needs and expectations in order to develop and provide comprehensive solutions

Assist with the development of project requirements, scope, project/implementation plans and their respective timelines

Lead and manage internal and client-facing integration initiatives and their execution through cross-functional teams

Consult and coordinate various subject matter experts, departments and clients in the development of specific business objectives and project requirements

Work efficiently to meet required deliverables and complete tasks within established timeframe

Act as a liaison between the business and functional/technical teams as needed

Provide and maintain effective and well-documented project related materials

Hold recurring project meetings (internal & external) to keep key stakeholders and team members apprised of current status

Effectively multitask and manage concurrent projects and timelines

Notify team members of any risks to the project plan or timeline as soon as they arise

Create and disseminate Standard Operating Procedures (SOPs) as necessary

Assist in the development of user training (internal and external) as needed working directly with the Centralized training team on requirements and roll out of training initiatives

Immediately and effectively respond to urgent branch support requirements should they arise

Work with internal teams to evaluate existing business processes and identify improvement initiatives in accordance with operational excellence

Represent and act on behalf of DNOW in an ethical manner

Does not commit DNOW to any financial expenditure without company approval

Ensure compliance with personnel policies and government HSE employment practices

Other duties as required

JOB REQUIREMENTS:

Bachelor’s Degree or equivalent experience

Knowledge of company deliverables and offerings

Strong strategic and tactical problem-solving skills with a solutions-driven approach

Display of leadership capabilities

Ability to establish confidence internally and within client’s organization and deliver against communicated expectations

Excellent verbal and written communication skills within all levels of an organization (internal and external) and the ability to work closely with various organizational levels

Ability to deliver results, prioritize tasks and adjust to changing priorities

Proficient in Microsoft Excel, Project, Visio, Smartsheet, and Outlook

Prior SAP experience (preferred) or an understanding of ERP systems (and related technologies)

Project management experience (preferred)

Prior exposure to EDI interfaces and resultant benefits (preferred)

Strong organizational skills

Ability to perform within a continuous improvement culture

Strong ethical compliance standards.

Ability to travel (at least 25%)

BENEFITS:

Competitive Salary + bonus

401(k)/ Retirement savings

Comprehensive Benefits (medical, dental, vision, life and disability coverage)

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Originally posted on Himalayas