Identity & Access Management (IAM) Analyst

AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.
Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.
At AmeriSave, we're one team with one shared dream - to be the best.Let’s redefine excellence together!
What we’re looking for:
AmeriSave is currently hiring Identity & Access Management (IAM) Analysts to join our team. The ideal candidate is someone who is driven and passionate about playing a key role in our company’s growth. Candidates must be detail oriented with strong written and verbal communication skills.
What You’ll Do:
Responsibilities

Provision, modify, and deprovision user accounts across multiple Microsoft 365 tenants and enterprise applications.

Support user administration for employees, contractors, vendors, investors, and external business partners.

Process onboarding, offboarding, transfer, and status change requests according to established procedures.

Assist with administration of company-wide and subsidiary business systems.

Support remote and in-office new hire onboarding activities.

Assist users with MFA enrollment, Microsoft Authenticator registration, password resets, and account access issues.

Maintain account records and documentation to support access reviews and audit requests.

Escalate complex application, licensing, or access issues to senior team members.

Systems Administration
Microsoft Entra ID

User account administration

Group membership management

Security group administration

Password resets and account recovery

Multifactor Authentication (MFA) support

Microsoft Authenticator administration

Microsoft 365 Administration

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive

Distribution Groups

Shared Mailboxes

Resource Mailboxes

Business Applications

User administration for line-of-business and internally developed applications

Role and permission assignments

Access reviews and auditing

Communication & Collaboration Platforms

Cloud faxing solution administration

Screen sharing and collaboration platform administration

Third-party SaaS account administration as assigned

What You’ll Need:
Education & Experience

Associate's or Bachelor's degree preferred; equivalent experience considered

0-2 years of experience in Identity and Access Management, Help Desk, Systems Administration, or related IT discipline

Experience working in a ticket-driven support environment preferred

Technical Knowledge

Working knowledge of Windows 10 and Windows 11

Working knowledge of Microsoft 365 applications and services

Basic understanding of Microsoft Entra ID and identity management concepts

Familiarity with Multifactor Authentication (MFA) technologies and Microsoft Authenticator

Understanding of security principles including least privilege and access control

Skills & Abilities

Strong customer service and communication skills

Excellent attention to detail

Strong organizational and time management skills

Ability to follow documented procedures and processes

Strong problem-solving and analytical skills

Ability to prioritize workload and manage multiple requests simultaneously

Ability to maintain confidentiality and handle sensitive information appropriately

Willingness to learn new technologies and identity management platforms

High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **
Compensation:
The hourly rate for this positionis $24 - $31.25.
Benefits:
· 401(k)
· Dental insurance
· Disability insurance
· Employee discounts
· Health insurance
· Life insurance
· Paid time off
· 12 paid holidays per year
· Paid training
· Referral program
· Vision insurance
Supplemental pay types:
· Bonus
· Referral bonuses
AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here:www.amerisave.com/privacy-policy
AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here:
When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
Originally posted on Himalayas