HUCA602: Engagement Specialist

name · via Himalayas ·

TypeRemote job
LocationUnited States
Posted3 hours ago
About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.
Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.
Overview
This is a pro-bono volunteer position.
The Engagement Specialist is responsible for fostering connection, commitment, and retention across JerseySTEM’s volunteer community. This role focuses on building strong relationships, improving the member experience, and ensuring volunteers feel informed, valued, and aligned with JerseySTEM’s mission.
Responsibilities

Design member engagement strategies to increase volunteer satisfaction, retention, and long-term commitment

Serve as the main point of contact for members experience and engagement initiatives

Run regular engagement touchpoints such as onboarding sessions, check-ins, feedback loops, and community meetings

Partner with department heads to ensure consistent communication and engagement practices across teams

Identify engagement risks (disengagement, burnout, drop-off) and proactively address them

Promote a culture of belonging, transparency, collaboration, and appreciation

Develop engagement programs, rituals, and recognition initiatives

Collect feedback from members and translate insights into actionable improvements

Ensure engagement documentation, guidelines, and best practices are clearly defined and shared

Qualifications

2+ years of experience with engagement projects

Excellent communication skills, written and verbal

Highly organized, proactive, and people-oriented

Ability to influence without authority and collaborate across departments

Sense of urgency and ownership: engagement issues are addressed quickly

Experience in HR, People Operations, Community Management, or Volunteer Management is a plus

Commitment: 6 hours per week for 6 months.

This is a pro-bono position.
Originally posted on Himalayas
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