HubSpot Admin - Freelance, Remote

Magic · via Himalayas ·

Budget / Salary$7–7
TypePart-time job
LocationPhilippines
Posted1 hour ago
About the Client
Our client is a solo-run RevOps consultancy based in Toronto that helps startups and growth-stage companies (up to $20M ARR) optimize their marketing, sales, and customer success operations. They specialize in CRM health audits, HubSpot and Salesforce implementation, workflow automation, and building the systems that let scaling companies move past founder-led chaos into predictable, repeatable revenue. Trusted by clients precisely because they bring clarity and order when things get messy, the business has helped 20+ companies build lean, effective tech stacks — and is now looking for support to keep that same standard of excellence running behind the scenes.

Why does this role exist?

The business owner is the sole operator of a growing RevOps consultancy, and every hour spent on admin, invoicing, or fielding routine HubSpot questions is an hour not spent on billable client strategy work — the highest-value use of their time. This role exists to take full ownership of HubSpot-related client support and troubleshooting, becoming the trusted go-to person clients turn to instead of the owner. By doing so, this hire directly protects and grows the owner's billable capacity while ensuring clients continue to receive fast, reliable support with no drop in quality.

The Impact you’ll make

Client-Facing HubSpot Support

Respond promptly and professionally to client questions about HubSpot

Serve as the primary point of contact for day-to-day HubSpot troubleshooting requests

Maintain a high standard of client communication that reflects the consultancy's reputation for clarity and reliability

Workflow Automation Troubleshooting

Identify broken workflows and automations within client HubSpot portals

Interpret error messages, diagnose root causes, and resolve issues (leveraging AI tools such as ChatGPT where helpful)

Escalate complex or high-risk issues appropriately, with clear documentation of what was tried

Workflow Automation Build-Out

Build and optimize HubSpot workflows and automations as directed

Apply transferable automation logic from tools like Zapier or n8n where relevant

Continuously look for opportunities to improve or simplify existing automations

Administrative Operational Support

Support invoicing and other recurring administrative tasks

Assist with project coordination to keep client engagements on track

Help bring structure and formal process to previously unmanaged admin workflows

Proactive Ownership Process Improvement

Flag recurring issues or patterns in client requests that point to bigger systemic fixes

Keep clear, organized records of common troubleshooting fixes for future reference

Anticipate needs and act independently, minimizing the need for oversight

Skills, Knowledge and Expertise

Required:

Hands-on, end-user experience with HubSpot (not just superficial familiarity) — must have actively used the platform, not simply observed it

Demonstrated experience working across all major HubSpot objects (contacts, companies, deals, tickets, etc.)

Proven ability to troubleshoot broken workflows — reading error messages, diagnosing causes, and implementing fixes

Experience in a client-facing or customer support capacity, communicating clearly and professionally

Comfort using AI tools (e.g., ChatGPT) to assist in research, diagnostics, or troubleshooting

Your superpowers are...

Technical:

Strong working knowledge of HubSpot across its core objects and features

Familiarity with workflow/automation logic, whether in HubSpot directly or via tools like Zapier or n8n

Sharp troubleshooting instincts — comfortable digging into an error and working it through to a resolution

Clear, professional written communication for client-facing correspondence

Soft Skills / Personality:

Highly organized, with a natural instinct to bring order to ambiguity

Proactive — you spot problems and next steps before being asked

A reliable self-starter who thrives with a hands-off manager and minimal daily oversight

Calm, clear communicator who can support a busy, sometimes distracted executive without needing constant direction

A genuine problem solver who enjoys figuring things out rather than escalating everything

WFH Set-Up:

Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.

Internet speed of at least 40MBPS

Headset with an extended mic that has noise cancellation and a webcam

Back-up computer and internet connection

Quiet, dedicated workspace at home

You should apply if...

You take pride in being the person others can hand something messy to and trust it'll come back organized and solved. You don't need someone looking over your shoulder — you notice what needs to get done and just do it.

You genuinely enjoy the puzzle of troubleshooting: reading an error message, tracing it back to its cause, and fixing it feels satisfying rather than tedious.

You're comfortable being the dependable point of contact for clients, communicating with patience and professionalism even when things are a little chaotic.

You're excited by the idea of growing your HubSpot skill set further, with training and support along the way, rather than treating your current knowledge as the ceiling.

What to expect...Work Setup:

Remote position

Must have a reliable internet connection and a quiet workspace

Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

20 hours per week

Mon- Fri, 12 - 4pm EST

Compensation:

$7 per hour

No benefits package included

Benefits



Originally posted on Himalayas
hubspot-administration crm-administration freelance-technical-support customer-support-specialist hubspot-administrator hubspot-crm-administration hubspot-crm-specialist hubspot-specialist hubspot-expert
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