Hindi-English Profile Verification Calls

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
I run a matchmaking platform and need a caller who can switch comfortably between Hindi and English to verify new member profiles. For every assigned profile you will:

• Place a friendly call, confirm the person’s name, age, current location, and primary contact number exactly as listed in our system.
• Explain the safety reasons behind this step and request a clear photo or scan of a government-issued ID through the secure upload link I provide.
• Record the outcome of each call—verified, pending ID, or mismatch—inside the shared spreadsheet/CRM the same day.

Fluent, confident phone communication, respect for privacy regulations, and a quiet workspace are essential. Prior experience in tele-verification or customer support will help you hit the ground running, but a helpful, patient attitude is even more important. If you can start quickly and keep concise, well-organised notes, let’s talk and get these profiles verified.
data entry telemarketing customer support crm phone support customer service time management documentation
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