GoHighLevel Workflow Setup for Entertainment

I need our entire entertainment-company workflow rebuilt inside GoHighLevel so every team member can work from one, consistent platform. The very first priority is getting the “Managing new leads and enquiries” stage running flawlessly. Today most enquiries arrive through our website forms, with a smaller stream pushed in from third-party lead companies; all of them must land in the same pipeline, properly tagged, and visible to staff the moment they arrive.

Once the intake is flowing, I want automations that send an instant acknowledgement to the prospect, assign the lead to the right internal owner, and trigger a follow-up sequence. From there we can expand into booking, event management, and ongoing client communication, but the intake piece is the milestone that decides success.

Key deliverables
• A single lead-intake pipeline in GHL with clearly named stages
• Form and API/webhook connections that import leads from our website and third-party sources in real time
• Automated email/SMS thank-you plus internal notifications to staff
• User roles and permissions so every staff member sees only what they need
• A brief Loom or screen-share walkthrough so the team can hit the ground running

If you have examples of similar GoHighLevel builds—especially for event or entertainment businesses—please mention them when you respond. Let’s get our lead flow tidy and standardised so the rest of the system can follow.