Freelance Senior Customer Experience Consultant Trainer (Automotive)

CXG · via Himalayas ·

TypeContract
LocationGermany
Posted3 hours ago
We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand.
Who We Are
Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
About the Role
We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.
This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.
Markets & Languages

Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)

Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil)

What You Will Be Doing

Deliver in-class and/or remote training sessions

Facilitate interactive workshops with a strong focus on engagement and participation

Engage confidently with client-facing teams and senior stakeholders

Potential involvement in Train-the-Trainer sessions.

Adapt training delivery to local market context while maintaining global standards

Requirements
What We Are Looking For

Senior-level Customer Experience trainer

Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry

Proven experience in training delivery and workshop facilitation

Comfortable engaging managers and senior stakeholders

Ability to deliver interactive training formats, not limited to presentations

Fluent in the local language of the market, plus a good level of English

Project Scope & Timeline
Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.
Why Join Us
You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.
Originally posted on Himalayas
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