Fix Sendlane Cart Abandon Automation

The abandoned-checkout sequence that used to fire from our WooCommerce store has stopped. I still see Sendlane working for all other site automations, so the keys and general connection appear solid; only the WooCommerce Abandon Cart for Sendlane v2.0 flow is failing to launch the reminder emails after a shopper leaves checkout.

What I need is a clear diagnosis of why the trigger no longer fires and a clean fix that gets the automation running again without breaking anything else on the site. You will likely need to:

• Audit the current plugin settings and logs inside WordPress, WooCommerce and Sendlane
• Replicate an abandoned checkout, confirm the event data passed (or not) through the API, and trace any hook conflicts
• Patch or re-configure as required—whether in the plugin code, Webhooks, API settings, or checkout events—so the reminder email series triggers reliably again
• Provide a brief report of what you changed and how to retest if we update plugins in the future

No known recent updates were made on our side, so the root cause may be version conflicts or a silent API schema change. Let me know your approach and approximate turnaround so we can get those recovery emails flowing again quickly.