Filipino Airbnb Virtual Assistant Needed
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
I run a busy portfolio of short-term Airbnb stays and need a proactive Filipino VA who can keep our daily operations humming. Your core focus will be threefold: staying on top of all inboxes, keeping reservations and calendars perfectly in sync, and delivering warm, timely guest support from first inquiry through post-checkout follow-up.
Day-to-day you’ll:
• Triage and answer guest messages, resolve in-stay issues, and send friendly post-stay notes so our response rate and reviews stay five-star.
• Manage email across multiple accounts, flagging anything that needs my personal attention and clearing the rest.
• Enter booking data, expenses, and maintenance notes into our Google Sheets tracker with total accuracy.
• Update the Airbnb calendar (plus iCal sync) to avoid double bookings and spot gaps we can fill with promotions.
I work largely in the Airbnb host dashboard, Gmail, and Google Workspace; if you already know those, great—if not, you’ll pick them up quickly. Reliability is non-negotiable: guests expect near-instant replies, so your shift coverage and communication with me must be rock solid.
Deliverables will be accepted when:
• All guest messages during your shift show a response time under one hour.
• The master sheet and calendar reflect 100 % of new reservations and changes by end of day.
• Weekly summary email lands in my inbox every Friday outlining issues handled, occupancy stats, and any process improvements you suggest.
If you’re detail-oriented, resourceful, and love creating smooth stays for travelers, I’d love to hear from you.
Day-to-day you’ll:
• Triage and answer guest messages, resolve in-stay issues, and send friendly post-stay notes so our response rate and reviews stay five-star.
• Manage email across multiple accounts, flagging anything that needs my personal attention and clearing the rest.
• Enter booking data, expenses, and maintenance notes into our Google Sheets tracker with total accuracy.
• Update the Airbnb calendar (plus iCal sync) to avoid double bookings and spot gaps we can fill with promotions.
I work largely in the Airbnb host dashboard, Gmail, and Google Workspace; if you already know those, great—if not, you’ll pick them up quickly. Reliability is non-negotiable: guests expect near-instant replies, so your shift coverage and communication with me must be rock solid.
Deliverables will be accepted when:
• All guest messages during your shift show a response time under one hour.
• The master sheet and calendar reflect 100 % of new reservations and changes by end of day.
• Weekly summary email lands in my inbox every Friday outlining issues handled, occupancy stats, and any process improvements you suggest.
If you’re detail-oriented, resourceful, and love creating smooth stays for travelers, I’d love to hear from you.
Apply on Freelancer →
Project sourced from Freelancer.com. Applications happen directly on the original platform — we never collect your data.