Field Verification & Local Point of Contact (Ongoing Assignment)---Rwanda

RAM.Verify is Africa's leading AI-powered background verification and primary source verification (PSV) company, headquartered in Addis Ababa, Ethiopia, with operations in 21 countries. We empower organizations, including HR teams, healthcare institutions, financial firms, and government bodies, to make informed hiring and compliance decisions with speed and confidence. Our mission focuses on simplifying credential verification processes to ensure professionals meet recognized licensing requirements, such as DHA, DOH, SCFHS, and MoH. We specialize in healthcare compliance and regulatory support, connecting local healthcare professionals with global career opportunities.

Role Description

This is a on demand basis, on-site role located in Rwanda for a Field Verification & Local Point of Contact. The selected candidate will perform field verification tasks, including visiting local agencies and organizations to gather and verify credential data. Responsibilities also include serving as the local point of contact, addressing client inquiries, troubleshooting issues, and supporting the coordination of verification processes. The individual will uphold professional standards while ensuring timely and accurate reporting.

Qualifications

Strong analytical skills to assess data accuracy and identify discrepancies
Excellent communication skills for client interactions and coordinating with local agencies
Proficiency in troubleshooting and problem-solving to resolve verification challenges
Customer service and client relationship management skills
Ability to provide training and guidance on processes as needed
Detail-oriented, self-disciplined, and capable of working independently
Familiarity with local regulatory and compliance standards is an advantage
Bachelor's degree preferred; relevant professional experience will be considered