Entry Level Customer Service - Work From Home

American Income Life Insurance Company · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted3 hours ago
We are growing our remote team and looking for dependable, motivated individuals who enjoy helping people, answering questions, and providing a positive client experience.
This role is with a long-standing organization in the supplemental benefits industry that has supported families for more than 65 years. As demand continues to grow, we are expanding into new areas and looking for team members who are professional, coachable, and ready to build a long-term career.
About the Role
As a Client Support & Benefits Specialist, you will work with individuals who need help understanding their available benefit options. Your focus will be on communication, education, follow-up, and helping clients feel confident throughout the process.
You will receive hands-on training, ongoing mentorship, and support from experienced leaders.
Daily Tasks

Speak with clients by phone or virtual meeting

Provide general information about available products and services

Answer questions related to current or requested coverage

Review client needs and help identify suitable options

Maintain accurate notes and client records

Follow up with clients to ensure they receive proper support

Stay updated on product changes, service updates, and company procedures

Work with leadership to improve client experience and efficiency

What We’re Looking For

Strong customer service mindset

Professional communication skills

Positive and reliable attitude

Ability to build trust and rapport with clients

Comfortable working independently from home

Organized and able to manage multiple tasks

Willingness to learn and be coached

Sales, customer service, or client-facing experience is helpful but not required

Ideal Candidate

Entrepreneurial and goal-oriented

Works well in a team environment

Stays calm and professional under pressure

Enjoys helping others

Motivated by growth and advancement

Able to communicate clearly by phone, video, and email

What We Offer

Remote work-from-home position

Hands-on training provided

Weekly pay

Bonus opportunities

Residual income potential

Advancement opportunities

Company-paid trips for qualifying team members

Supportive team culture

Next Step
Apply today to learn more about the role, the company, and how you can become part of a growing remote team.
Originally posted on Himalayas
customer-service customer-support-specialist benefits-administration remote-work entry-level
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