Enterprise Account Manager

Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine cutting-edge scientific research with artificial intelligence to deliver solutions that drive measurable impact. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two high-growth markets: AI and beauty tech.
 
We are seeking a strategic and results-driven Enterprise Account Manager to own and grow relationships with our key clients. In this role, you will act as a trusted partner to enterprise customers, driving long-term value, retention and expansion. You will work closely with cross-functional teams to ensure successful adoption of our AI-powered skin analysis solutions while identifying opportunities for upsell and strategic growth.
 
What You'll Do:
 
Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth

Build deep, strategic relationships with key stakeholders and decision-makers on the client side

Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs

Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience

Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value

Monitor customer health, engagement, and performance metrics, and take action to mitigate risks

Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development

Drive regular business reviews (QBRs) and strategic check-ins with clients

 
What will help you thrive in this role:
 
5+ years of experience in Enterprise Account Management in tech company is a must

Proven track record of managing large, complex accounts and driving revenue growth

Strong commercial mindset with experience in renewals, upselling, and contract negotiations

Excellent stakeholder management skills, with the ability to engage C-level executives

Deep understanding of SaaS business models and customer lifecycle management

Strong communication, negotiation, and presentation skills

Experience working with eCommerce or digital platforms is a plus

Impeccable English; additional languages are an advantage

 
Why us?
 
Competitive base salary with performance-based bonuses tied to account growth

Fully remote role with flexibility across EU time zones

MacBook and other equipment you need for a productive remote setup

Paid time off: vacations, personal days, sick leaves and Estonian public holidays

Opportunity to work with cutting-edge AI technology in a fast-growing industry

Collaborative and high-impact environment with direct influence on company growth

Strategic role with visibility into company direction and market expansion

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