Enrollment Specialist

Enrollment Specialist (Remote)
Location: Dominican Republic or South Africa
Schedule: Full-Time | US Business Hours
Work Setup: 100% Remote
Hiring Preference: Female Candidates Only
We are a growing network of early childhood education schools across the United States and are seeking a highly motivated Enrollment Specialist to join our team.
As the first point of contact for prospective families, you will answer inquiries via phone, email, and web, follow up with leads, schedule campus tours, and guide families through the enrollment process. You will work closely with school leadership teams and maintain accurate records in our CRM system.
This role involves spending most of your day speaking with American families, so excellent spoken and written English is required.
Key Responsibilities:

Respond to inbound inquiries from prospective families

Conduct outbound follow-up calls and emails

Schedule campus tours and appointments

Guide families through the enrollment process

Maintain accurate CRM records and lead tracking

Collaborate with school leaders to support enrollment goals

Requirements:

1+ year of customer service experience

Experience in sales, lead generation, or customer acquisition

Excellent verbal and written English communication skills

Warm, professional, and persuasive communication style

Strong organizational and multitasking abilities

Ability to manage a high volume of leads and follow-ups

Comfortable working independently in a remote environment

Preferred:

Experience with Salesforce CRM

Experience working with U.S.-based customers

Background in admissions, enrollment, education, or call center environments

If you are a strong communicator who enjoys helping families and thrives in a fast-paced, customer-focused environment, we'd love to hear from you.
Originally posted on Himalayas