Engagement Manager | DISA-DIA-EM-JHB-0077
TypeFull-time job
LocationSouth Africa
Posted2 hours ago
We are looking for a strong Engagement Manager to join our Data Information and Analytics team within Decision Inc. Good communication, sales, managerial and leadership skills and relevant technical understanding is required. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential. A great attitude with a high aptitude for learning and problem-solving.
Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.
We achieve this by leveraging the world's best technology to drive our client's business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.
Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams – Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.
What Will You Do?
Key Responsibility:
Delivery
Full accountability for all projects within your clients
Ensuring project quality
Project profitability in line with scorecard
Maintaining teams resource planning applications
Managing expectations and ensuring we deliver on our promise
Team
The Development/Career Plan for individual team members
Measuring of individual KPIs against scorecard for team members
Ensuring the necessary skills and certifications of your team
Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
Monitoring and maintaining staff loyalty & employee satisfaction for your team members
Clients
Keeping the client first and ensuring satisfaction to expectations
Managing your own sales targets for your client allocations
Perform pre-sales and sales activities during project sales cycles
Performing account management activities within your client base
Actively engaging with clients on new project work
Identifying and driving on-sell/up-sell within your clients
Preparing and managing action plans & targets for your clients
Identifying and assisting with new leads and opportunities
Performing project scoping activities (new and existing clients)
Preparing realistic timelines & costing for new projects
Drafting project proposals including business value proposition
Who Do You Need To Be?
High energy individual who is self-motivated
Relevant Degree in Informatics, Finance or Computer Science.
Minimum 3 years' experience in management role
Experience within consulting service environment.
Proven experience with EPM, financial planning, and analytical solutions, including Board and Workday.
Knowledge of Financial Planning processes and tools
Strong problem-solving skills and good communication skills, both written and verbal
Strong leadership capabilities with the expertise to deal with C-Suite level executives and
stakeholders
Ability to explain technical concepts to businesspeople in a language they understand, and
business requirements to technical people
Ability to successfully manage and maintain strong relationships with a team and clients
Effective planning and organizational skills
Excellent time management skills
Passionate and ambitious to deliver on the company's strategic plan
Passionate about people and the career development of all reports
Originally posted on Himalayas
Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.
We achieve this by leveraging the world's best technology to drive our client's business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.
Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams – Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.
What Will You Do?
Key Responsibility:
Delivery
Full accountability for all projects within your clients
Ensuring project quality
Project profitability in line with scorecard
Maintaining teams resource planning applications
Managing expectations and ensuring we deliver on our promise
Team
The Development/Career Plan for individual team members
Measuring of individual KPIs against scorecard for team members
Ensuring the necessary skills and certifications of your team
Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
Monitoring and maintaining staff loyalty & employee satisfaction for your team members
Clients
Keeping the client first and ensuring satisfaction to expectations
Managing your own sales targets for your client allocations
Perform pre-sales and sales activities during project sales cycles
Performing account management activities within your client base
Actively engaging with clients on new project work
Identifying and driving on-sell/up-sell within your clients
Preparing and managing action plans & targets for your clients
Identifying and assisting with new leads and opportunities
Performing project scoping activities (new and existing clients)
Preparing realistic timelines & costing for new projects
Drafting project proposals including business value proposition
Who Do You Need To Be?
High energy individual who is self-motivated
Relevant Degree in Informatics, Finance or Computer Science.
Minimum 3 years' experience in management role
Experience within consulting service environment.
Proven experience with EPM, financial planning, and analytical solutions, including Board and Workday.
Knowledge of Financial Planning processes and tools
Strong problem-solving skills and good communication skills, both written and verbal
Strong leadership capabilities with the expertise to deal with C-Suite level executives and
stakeholders
Ability to explain technical concepts to businesspeople in a language they understand, and
business requirements to technical people
Ability to successfully manage and maintain strong relationships with a team and clients
Effective planning and organizational skills
Excellent time management skills
Passionate and ambitious to deliver on the company's strategic plan
Passionate about people and the career development of all reports
Originally posted on Himalayas
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